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<blockquote data-quote="dcollins" data-source="post: 1246331" data-attributes="member: 876">Okay, I wasn't going to respond but apparently I've unintentionally struck a nerve. I didn't think I was complaining, I wrote no email -- you'll notice I actually said &quot;I'm guessing you'll punt on this&quot;, that is, I assumed this was not something you'd care to fix.That being said, I'm actually a software engineer and a college computer science professor, so you probably don't have to lecture me about the current state of computer hardware. Part of a software upgrade cycle needs to be gathering and listening to user experiences on a variety of systems, and that's what I intended to help out with. If your plan is to cut off the bottom 10% of your users from conveniently accessing the site, then that is of course a legitimate business decision to make.However, I visit a variety of websites and message forums, and all of them work perfectly fine with my existing equipment. I don't get 5-minute-long system lockups on any other bulletin board system. My objective analysis is that you've significantly pushed the requirements envelope on the new system.I'm sure you've put a lot of hard work, many hours, and lots of brainpower into developing the new system. I know it can be hard to hear that people don't love your work as much you think they should. No one should be expecting you to jump up and make big alterations based on one person's experiences. However, I'll recommend that you take a deep breath, relax, and keep track of how many people are observing significant problems with the new system as of this weekend. It may possibly be more widespread, and more severe, than you expected. Take it easy, I've been in the same situation myself numerous times.</blockquote>

[QUOTE="dcollins, post: 1246331, member: 876"] Okay, I wasn't going to respond but apparently I've unintentionally struck a nerve. I didn't think I was complaining, I wrote no email -- you'll notice I actually said "I'm guessing you'll punt on this", that is, I assumed this was not something you'd care to fix. That being said, I'm actually a software engineer and a college computer science professor, so you probably don't have to lecture me about the current state of computer hardware. Part of a software upgrade cycle needs to be gathering and listening to user experiences on a variety of systems, and that's what I intended to help out with. If your plan is to cut off the bottom 10% of your users from conveniently accessing the site, then that is of course a legitimate business decision to make. However, I visit a variety of websites and message forums, and all of them work perfectly fine with my existing equipment. I don't get 5-minute-long system lockups on any other bulletin board system. My objective analysis is that you've significantly pushed the requirements envelope on the new system. I'm sure you've put a lot of hard work, many hours, and lots of brainpower into developing the new system. I know it can be hard to hear that people don't love your work as much you think they should. No one should be expecting you to jump up and make big alterations based on one person's experiences. However, I'll recommend that you take a deep breath, relax, and keep track of how many people are observing significant problems with the new system as of this weekend. It may possibly be more widespread, and more severe, than you expected. Take it easy, I've been in the same situation myself numerous times. [/QUOTE]

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