[TG PR] New logo, new site--we kick butt!

MEG Hal

First Post
See below for the new and improved TG logo and if you have not seen our site recently we have improved that as well, so check us out...coming soon:
Cover and title of our first Dragonstar adventure sourcebook
More info on upcoming products from us!!!
 
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Well, I'll have you know that I ordered both Bluffside books the other day, based soley on reviews around here. If all goes well, it won't stop there.

FFG has a perfect record so far. AEG's had some hits and misses. S&S has a few gems... I've got a few other things on order here and there, so we'll see how it goes. :D

I have faith. :D

Thanks!
Chris
 

Out of sight, out of mind

Look, I admit it. I'm behind the technology curve. I make no effort to keep up with the latest and greatest advances in software. (In fact, believe it or not, I'm still running Netscape Communicator 4.7 under Windows 95B with only 32MB RAM -- and I'm an analyst/programmer for local government!)

Although I am willing to take my share of the blame for the situation I'm about to complain about, I wish more people were sensitive to the situation: retailers are inadvertently distancing themselves from part of their customer base by 'upgrading' their company websites to the point of incompatibility with some browsers.

Within the past few days -- just yesterday, I think -- I was able to visit the Thunderhead Games website and read about upcoming products. Today, the site is invisible to me. The "new and improved" website appears in my browser as an empty black page with the new THG logo at the top; this is true for the Home, Products and other pages on the site. I have the same problem with the "new 2d0 reviews" pages at ENWorld, though I was always able to read the old reviews.

Publishers/webmasters, be aware that you risk losing customers when you "improve" your websites to the point where it can no longer be seen my people like myself who are using older browsers.

"Just get a new browser" you may say. I'm considering it. But the latest Netscape (I prefer using Netscape, my wife prefers MSIE) version requires more RAM than I have, and I don't think the type of SIMMs in my PC are being made any more. So before I go buy a new motherboard just to increase the RAM so I can upgrade a browser, I need a better reason than one or two commercial websites no longer being visible to me.

Of course, I don't take any of this personally. Thunderhead didn't do anything to intentionally exclude me. But the bottom line is: I can't buy what I can't see, and if I can get no information from the website, I won't know to keep an eye out for a product in the store. Thunderhead products (and those of any publisher with similar online practices) may now fall below my radar; out of sight, out of mind.
 

That was the same site we are calling new...weird. I am sending this to my webmaster who tested it for all browsers, thanks for the update and we will look into this ASAP.
 

I had purposefully tried to use only html specifications for the website specifically for that reason. That is one of the reasons we got rid of the javascript button roll-overs. If it is not working properly, than I really do not know why. It should.

The only thing I can think of is the fact that older netscape browsers had a very hard time in reading basic table alignments that have been part of the official html specs for years.

I will run the site thru a browser comparison program and see what I can come up with to tweak, if it is possible.
 

NeuroZombie said:
I had purposefully tried to use only html specifications for the website specifically for that reason. That is one of the reasons we got rid of the javascript button roll-overs. If it is not working properly, than I really do not know why. It should.

The only thing I can think of is the fact that older netscape browsers had a very hard time in reading basic table alignments that have been part of the official html specs for years.

I will run the site thru a browser comparison program and see what I can come up with to tweak, if it is possible.

This is our webmaster BTW:D
 

I keep a copy of both Netscape and IE on my machine because of instances where a website doesn't load. My Netscape is also 4.72, and the only part it loads is the top bar. It ends at the horizontal navigation bar.
 

Hal, the new logo rocks... I like it allot, keep up the good work. I've had the last week to consume Bluffside and have to say its one of the finest d20 supplements on the market.

I'm dropping bluffside into my homegrown campaign world. I dropped the hint to a few friends about running a couple Bluffside adventures and they all went out and picked up a copy of the book...

By the way, Waldenbooks has a huge display of THG and MEG games on the shelves now....
 

Thanks for checking

Hal and NeuroZombie, thanks for looking into the browser thing. I see from tenser's post that I am not alone in my experiences with this.

Only a very casual HTML user myself, I certainly bow to NeuroZombie's superior knowledge in that area, but I would be surprised to find that basic table alignments were to blame, since many, many other websites I visit use tables.

Looks like the new THG site makes use of active server pages. If the old site did not, it may be that Netscape 4.72 can't handle asp's. I don't know.

Happily, I *can* see the new site on my PC at work (which uses MSIE 5.0), so all is not lost. I'm sure my boss would rather I did my game shopping from home, though. :)
 

>Hal and NeuroZombie, thanks for looking into the browser thing. I see from tenser's post that I am not alone in my experiences with this.

Funny.... in my local group they call things Tensen's Floating disc... Now I get named after the great mage.:)
 

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