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"The Customer Is Always Right"
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<blockquote data-quote="Smackpixi" data-source="post: 9522872" data-attributes="member: 7028579"><p>I think it’s weird you went right to this. “The customer is always right” is a business philosophy about giving people what they want, rather than what you want to provide. Adapt to the desires of your customers. It has nothing to do with tolerating a-holes.</p><p></p><p>Now, it’s true that out in the wild the idea has morphed and been adopted by customers to believe they get whatever they want…and to an extent, accommodating those desires can be worked with. You want your customers to be happy, if it’s feasible. But again, doesn’t mean tolerating a-holes.</p><p></p><p>A business can tolerate big spender a-holes as a choice, but has nothing to do with “customer is always right”. That’s about dealing with jerks with money who believe they are alway right, or believe thay spend enough to own you.</p><p></p><p>Really, ‘the customer is always right” has nothing to do with OP. OP is really asking for people to stop being jerks cause there is no justification for it.</p></blockquote><p></p>
[QUOTE="Smackpixi, post: 9522872, member: 7028579"] I think it’s weird you went right to this. “The customer is always right” is a business philosophy about giving people what they want, rather than what you want to provide. Adapt to the desires of your customers. It has nothing to do with tolerating a-holes. Now, it’s true that out in the wild the idea has morphed and been adopted by customers to believe they get whatever they want…and to an extent, accommodating those desires can be worked with. You want your customers to be happy, if it’s feasible. But again, doesn’t mean tolerating a-holes. A business can tolerate big spender a-holes as a choice, but has nothing to do with “customer is always right”. That’s about dealing with jerks with money who believe they are alway right, or believe thay spend enough to own you. Really, ‘the customer is always right” has nothing to do with OP. OP is really asking for people to stop being jerks cause there is no justification for it. [/QUOTE]
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"The Customer Is Always Right"
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