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Message: <blockquote data-quote="fanboy2000" data-source="post: 5380768" data-attributes="member: 19998">Actually, I think it was the right way to go. After the VTT was scrapped, they did an poll of their customer base and figured out that a working character builder and monster builder should be their first priority. They announced that, then announced the CB, then delivered.By doing this, shortening the time between announcement and delivery, they started to repair the breach. They then repeated this with the Monster Builder. Then they preformed monthly updates.The problem, IMHO, wasn't the lack of communication, it was the monthly updates to the CB and MB. Ironically, they failed to learn form (of all people) Code Monkey Publishing. CMP, if you don't remember or otherwise don't know, took over development of E-Tools after Fluid botched the job up. CMP did two things: 1) Improved the E-Tools over time, adding more functionality that should have been in the 1.0 release; and 2) sold data sets of published books for both E-Tools and PCGen.Had they sold data sets from the beginning, there wouldn't have been a sudden move to online applications, and no communication problem from lack of warning."But", I hear someone say, "what about a continuous income stream? Isn't that what Wizards really wants?" Well, there are plenty of way wizards can get a steady income from players. Online periodicals and continuous compendium access are probably the most obvious.Again, I disagree. Once you announce something to the public, you make a commitment to it. It would have derailed the other books they were publishing pre-anouncment. As it was, it was many, many, long months between the announcement and the release. Frankly, I think they should have announced it the day it was released. "Hey guys, new edition! Have fun!"Mudbunny runs around the forums saying he either doesn't know what's going on and is speculating like the rest of us, or saying his NDA prohibits him from saying anything. That's pretty much what Wizard's employees do. No offense, he's a good guy, but so are WotC_Trevor and Mike Mearls.</blockquote>

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