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Message: <blockquote data-quote="jasamcarl" data-source="post: 989669" data-attributes="member: 1251">You: One of the reasons your membership fee idea stinks is that any fee low enough to appeal to most of the regular customers erases the profit gained from the supercustomers. Since our real-world experience with membership fees is that only customers who do better than break even use them, it's stupid to give up a lot of money from supercustomers when there's going to be no profit gain at the regular customer level.And this is where it becomes obvious you still don't understand my point. Jeez....You don't want the regular customers to take up the membership. The membership idea is explicitly suppossed to guard against just this phenomena. When you need to discount, and you have obviously not tried it, you can retain the usual profit off of your hardcore. They obviously spend a limited amount on gaming stuff, otherwise you would be making more money than you do presently. Talk about stubborn, not to mention arrogant. Are you trying to claim that you are able to make everyone who enters your store pay up. What happens when more people become comfortable with internet purchases and pdfs? Product pricing will certainly become an issue then. But wait, you can just sell them your stellar personality. I have no doubt that salesmenship plays a big part of your business, but it most certainly has its limits, and in the long run, history has proven that subjective notions of 'quality' service crap out to major price disparities in the longrun; of course, your customers might just be bizarre. But again, you haven't even attempted a thorough discounting strategy, so oh well. <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=";)" title="Wink    ;)"  data-smilie="2"data-shortname=";)" />Here is a hint. You can actually try a combination of both good service and price cuts. They are not at all mutually exclusive. To claim, as you have been doing, that you can only go one route or the other bespeakes of irrationality, but oh well. A combination of modest price cuts and good service (which probably has little to no cost) might do you wonders.But you are right. I might be assuming most game store patrons are more rational than they actually are. <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile    :)"  data-smilie="1"data-shortname=":)" /></blockquote>

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