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Message: <blockquote data-quote="Gale Force Nine" data-source="post: 7662455" data-attributes="member: 6791593">Although your idea was the first thing we analysed as the easy answer the resulting cost just proved prohibitive. To illustrate even if you assume the cost of the extra card is free the postage for an envelope in the US is 0.29c. With staff time for packing and labelling by tens of thousands of units the numbers in the US market alone ended up being more than the cost of producing the entire Paladin deck run in the first place for just that extra card. We want to always be able to fix our mistakes but the result of that one card costing us the entire print run of that set just made the choice that as a business we simply could not afford to take.We are not happy with the fact we have to consider things in this way at times but being a business and employing hundreds of people does mean we have to always take this into account. I know the outcome is that we are assuming that you will trust us enough, or be unable to resist, the new sets coming so you can get your missing cards but failing that there will be thousands of cards out there in the hands of people who don't have those sets so I hope that most gaming groups or stores will have spare copies. I will have a think about how we might be able to help people connect in stores as everybody wants the same result so getting some help to facilitate it should not be too hard.</blockquote>