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[UPDATED] Issues With Official D&D 5E Spell Cards?
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<blockquote data-quote="linkbox" data-source="post: 7662513" data-attributes="member: 6789565"><p>Sure, that sounds nice and good but it has been 1 week since I emailed their customer service and still no cigar so as it pertains to me they have been very late in their reply. The fact that I had to come to an unrelated forum to complain to get answers shows that there is certainly some issues with their customer service department. Also, after reading the whole Dust kickstarter issue I am starting to get the picture that there are other issues at BF besides the ones we have talked about here but we all draw different conclusions so your mileage may vary on that one.</p><p></p><p>The small company claim is 100% bogus too; I have been a LONG time customer of fangamer which is a shop run by 4-5 people max and once they replaced every single faulty book in one run they did because they had a missing page. Let me reiterate this here: I mailed them my book and they physically added the missing page and shipped it back at 0 extra cost for every book in the first batch they did. Sure they probably lost 100% of the money spent on that batch but I loved them for it and I continue to be an avid fan of their store and have since bought several $$$ worth of merch from them since. Had BF done the same I would now own all of the decks <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile :)" data-smilie="1"data-shortname=":)" /></p><p></p><p>I guess what I am trying to say is that when I give someone my money I expect some level of service in return so when I don't get that I take my money elsewhere. If your expectations are different then good for you! I hope I could be the same and not care 2 bits <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile :)" data-smilie="1"data-shortname=":)" /></p><p></p><p>Anyways I'm out! I have already spent way more time complaining about this than the cards are worth hahaha </p><p></p><p>Good luck everyone who has had issues! As for me index card here I come!</p></blockquote><p></p>
[QUOTE="linkbox, post: 7662513, member: 6789565"] Sure, that sounds nice and good but it has been 1 week since I emailed their customer service and still no cigar so as it pertains to me they have been very late in their reply. The fact that I had to come to an unrelated forum to complain to get answers shows that there is certainly some issues with their customer service department. Also, after reading the whole Dust kickstarter issue I am starting to get the picture that there are other issues at BF besides the ones we have talked about here but we all draw different conclusions so your mileage may vary on that one. The small company claim is 100% bogus too; I have been a LONG time customer of fangamer which is a shop run by 4-5 people max and once they replaced every single faulty book in one run they did because they had a missing page. Let me reiterate this here: I mailed them my book and they physically added the missing page and shipped it back at 0 extra cost for every book in the first batch they did. Sure they probably lost 100% of the money spent on that batch but I loved them for it and I continue to be an avid fan of their store and have since bought several $$$ worth of merch from them since. Had BF done the same I would now own all of the decks :) I guess what I am trying to say is that when I give someone my money I expect some level of service in return so when I don't get that I take my money elsewhere. If your expectations are different then good for you! I hope I could be the same and not care 2 bits :) Anyways I'm out! I have already spent way more time complaining about this than the cards are worth hahaha Good luck everyone who has had issues! As for me index card here I come! [/QUOTE]
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[UPDATED] Issues With Official D&D 5E Spell Cards?
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