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[UPDATED] WotC To Close Forums - Including D&D and M:tG (aka "Welcome New Forum Members to EN World!
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<blockquote data-quote="billd91" data-source="post: 7681007" data-attributes="member: 3400"><p>I get that maintaining forums has an expense. And I get that the WotC boards haven't exactly been a model of good internet behavior.</p><p></p><p>But relying on other social media comes with costs as well, maybe less in employee costs, but more in externalities. Here we already have some people contemplating the loss of information that will occur and what must be done to preserve useful stuff that WotC will otherwise delete. How persistent is social media information, anyway? It's stored somewhere, but I find old information a real pain in the ass to access. Recycling topics is pretty common on more clearly persistent forums like here, think of how much more you see it on other forms of instant social media. I can barely stand to monitor company pages on Google+, Facebook, or anywhere else because similar posts flash by all the time.</p><p>Then there's the cost borne by people seeking out WotC's website for more information. Now, they'll have to seek out one or more of many different social media sites or independent forums to find more information, ask questions, and so on. Some people do that anyway, but a source of information in a convenient place, like the company website, that's easier and, I guess, it will soon be gone. </p><p></p><p>Maybe WotC thinks this will work for their bottom line. I don't think I'd call it much of a plus for customer service.</p></blockquote><p></p>
[QUOTE="billd91, post: 7681007, member: 3400"] I get that maintaining forums has an expense. And I get that the WotC boards haven't exactly been a model of good internet behavior. But relying on other social media comes with costs as well, maybe less in employee costs, but more in externalities. Here we already have some people contemplating the loss of information that will occur and what must be done to preserve useful stuff that WotC will otherwise delete. How persistent is social media information, anyway? It's stored somewhere, but I find old information a real pain in the ass to access. Recycling topics is pretty common on more clearly persistent forums like here, think of how much more you see it on other forms of instant social media. I can barely stand to monitor company pages on Google+, Facebook, or anywhere else because similar posts flash by all the time. Then there's the cost borne by people seeking out WotC's website for more information. Now, they'll have to seek out one or more of many different social media sites or independent forums to find more information, ask questions, and so on. Some people do that anyway, but a source of information in a convenient place, like the company website, that's easier and, I guess, it will soon be gone. Maybe WotC thinks this will work for their bottom line. I don't think I'd call it much of a plus for customer service. [/QUOTE]
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[UPDATED] WotC To Close Forums - Including D&D and M:tG (aka "Welcome New Forum Members to EN World!
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