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<blockquote data-quote="Hypersmurf" data-source="post: 1613170" data-attributes="member: 1656"><p>Heh.</p><p></p><p>I had an email conversation with a Custserv guy, once. He was the only person on that day.</p><p></p><p>I asked a question; he gave a dubious answer. I queried on part of the answer, with rules cites; he conceded that part, and followed with a different dubious answer. This cycles repeated several times, and he finally said "I will make you a deal, currently everyone else is out today, I will </p><p>check on this first thing in the morning and give you a response, </p><p>you may very well be correct (you put up a good argument). And I </p><p>would like to make certain with the RPGA judges and the R&D </p><p>department. So let me ask them tomorrow and I should be able to get </p><p>an answer to you sometime then, Deal?"</p><p></p><p>A couple of days later, he emailed back to say he'd checked with R&D, and they'd agreed with my first post... <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile :)" data-smilie="1"data-shortname=":)" /></p><p></p><p>I recall a Custserv staffer once pointing out "We work ten metres from the line developers!" But that doesn't help unless they <em>talk</em> to them when a question gets sticky... <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile :)" data-smilie="1"data-shortname=":)" /></p><p></p><p>-Hyp.</p></blockquote><p></p>
[QUOTE="Hypersmurf, post: 1613170, member: 1656"] Heh. I had an email conversation with a Custserv guy, once. He was the only person on that day. I asked a question; he gave a dubious answer. I queried on part of the answer, with rules cites; he conceded that part, and followed with a different dubious answer. This cycles repeated several times, and he finally said "I will make you a deal, currently everyone else is out today, I will check on this first thing in the morning and give you a response, you may very well be correct (you put up a good argument). And I would like to make certain with the RPGA judges and the R&D department. So let me ask them tomorrow and I should be able to get an answer to you sometime then, Deal?" A couple of days later, he emailed back to say he'd checked with R&D, and they'd agreed with my first post... :) I recall a Custserv staffer once pointing out "We work ten metres from the line developers!" But that doesn't help unless they [i]talk[/i] to them when a question gets sticky... :) -Hyp. [/QUOTE]
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