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What do I want? An apology.
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<blockquote data-quote="Owen K.C. Stephens" data-source="post: 3482194" data-attributes="member: 3190"><p>I think saying you want an apology is a perfectly reasonable thing to do. It's sends a message about what you, as a customer, want. It's a specific request rather than a rant about damage done or vague declaration of dissatisfaction. It's in a forum there's some chance a WotC rep might read. It's direct dollar cost is low. It's just up to WotC to decide if they think enough people want an apology that it becomes a good idea for them to make one.</p><p></p><p>Now, I don't think that's going to happen. It seems unlikely WotC is going to decide stating they made a mistake is a good move for them, and they may well be right. I personally don't even think WotC has dome itself a noteworthy amount of harm with how they handled this. To me, the quality of the DI when it arrives (including how they advertise and support it) is the only relevant factor worth worrying about.</p><p></p><p>But asking for an apology is concise, doable, and in this case was even handled politely. Nothing wrong with that, however unlikely it may be.</p><p></p><p>I am going to be curious to see how people, react -if- the DI goes well, and -if- it spreads the overall popularity of D&D. Of course, I doubt we'll even be able to measure those things in an unbiased or realistic way.</p></blockquote><p></p>
[QUOTE="Owen K.C. Stephens, post: 3482194, member: 3190"] I think saying you want an apology is a perfectly reasonable thing to do. It's sends a message about what you, as a customer, want. It's a specific request rather than a rant about damage done or vague declaration of dissatisfaction. It's in a forum there's some chance a WotC rep might read. It's direct dollar cost is low. It's just up to WotC to decide if they think enough people want an apology that it becomes a good idea for them to make one. Now, I don't think that's going to happen. It seems unlikely WotC is going to decide stating they made a mistake is a good move for them, and they may well be right. I personally don't even think WotC has dome itself a noteworthy amount of harm with how they handled this. To me, the quality of the DI when it arrives (including how they advertise and support it) is the only relevant factor worth worrying about. But asking for an apology is concise, doable, and in this case was even handled politely. Nothing wrong with that, however unlikely it may be. I am going to be curious to see how people, react -if- the DI goes well, and -if- it spreads the overall popularity of D&D. Of course, I doubt we'll even be able to measure those things in an unbiased or realistic way. [/QUOTE]
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