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What do I want? An apology.
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<blockquote data-quote="Deimodius" data-source="post: 3483908" data-attributes="member: 14322"><p>Perhaps some people have misunderstood. As I pointed out in my original post the magazines aren't coming back, nor should we want them to at this point because it can never now be as it was.</p><p></p><p>There are two issues, it seems, whether an apology is owed by a company to its consumers, and for what that apology should be.</p><p></p><p>To the first point, it is unlikely that any thing I could say will convince certain people, and they are entitled to their opinion. Mine is not right or wrong, it is simply a different perspective. If it will help, however, it seems to me that some comparisons just don't work. The nature of this industry makes it vastly different from most producer/consumer relationships. This industry is based entirely around a hobby based around social interaction (table top face-to-face gaming), and as such is different from a manufacturer of a vacuum. If a vacuum maker discontinues a certain brand of vacuum, consumers who really like it might be upset, but there is not a social community of specific-brand vacuum consumers.</p><p></p><p>These magazines were an integral part of this social community in many ways (which have been discussed here and elsewhere) which makes them _more_ than simple physical products. WotC made a decision that directly affects the society in many ways, but _obviously_ on an emotional level. I think we can all agree to that, and _that_ why _I_ think we _can_ be owed an apology.</p><p></p><p>As to the second point, I'm not asking them to apologise for killing the magazines. I guess what I really want is an apology for the way they handled it, and for making a decision that _so far_ doesn't seem to be supported by their assertion that it is what the community wants. The sheer amount of outraged users on the forums seems to me (anecdotally perhaps) to demonstrate that there is a large portion of this community who _would_ have said "No" if WotC has actually asked us about killing of the magazines. It also seems to show that they _thought_ they knew what we wanted, but were wrong.</p><p></p><p>The new DI might in fact turn out to be an amazing thing, but it's not the thing _I_ want. I want those magazines in physical form (and the reasons for and against have already been discussed). I will not subscribe to the DI because 1. I am no longer buying WotC products unless they apologise, and 2. for all the reasons that have been leveled against it elsewhere.</p><p></p><p>I respect the right of those who disagree with me to do so, but i stand by my original post, you can not convince me otherwise.</p><p></p><p>WotC made a mistake in how they handled this, and in arrogance, presuming to know what we want. I want them to apologise for that.</p><p></p><p>P.S. Lockridge: Please re-read my post. I said "stick" not "stuck". I became a charter subscriber of Paizo's new Pathfinder days ago.</p></blockquote><p></p>
[QUOTE="Deimodius, post: 3483908, member: 14322"] Perhaps some people have misunderstood. As I pointed out in my original post the magazines aren't coming back, nor should we want them to at this point because it can never now be as it was. There are two issues, it seems, whether an apology is owed by a company to its consumers, and for what that apology should be. To the first point, it is unlikely that any thing I could say will convince certain people, and they are entitled to their opinion. Mine is not right or wrong, it is simply a different perspective. If it will help, however, it seems to me that some comparisons just don't work. The nature of this industry makes it vastly different from most producer/consumer relationships. This industry is based entirely around a hobby based around social interaction (table top face-to-face gaming), and as such is different from a manufacturer of a vacuum. If a vacuum maker discontinues a certain brand of vacuum, consumers who really like it might be upset, but there is not a social community of specific-brand vacuum consumers. These magazines were an integral part of this social community in many ways (which have been discussed here and elsewhere) which makes them _more_ than simple physical products. WotC made a decision that directly affects the society in many ways, but _obviously_ on an emotional level. I think we can all agree to that, and _that_ why _I_ think we _can_ be owed an apology. As to the second point, I'm not asking them to apologise for killing the magazines. I guess what I really want is an apology for the way they handled it, and for making a decision that _so far_ doesn't seem to be supported by their assertion that it is what the community wants. The sheer amount of outraged users on the forums seems to me (anecdotally perhaps) to demonstrate that there is a large portion of this community who _would_ have said "No" if WotC has actually asked us about killing of the magazines. It also seems to show that they _thought_ they knew what we wanted, but were wrong. The new DI might in fact turn out to be an amazing thing, but it's not the thing _I_ want. I want those magazines in physical form (and the reasons for and against have already been discussed). I will not subscribe to the DI because 1. I am no longer buying WotC products unless they apologise, and 2. for all the reasons that have been leveled against it elsewhere. I respect the right of those who disagree with me to do so, but i stand by my original post, you can not convince me otherwise. WotC made a mistake in how they handled this, and in arrogance, presuming to know what we want. I want them to apologise for that. P.S. Lockridge: Please re-read my post. I said "stick" not "stuck". I became a charter subscriber of Paizo's new Pathfinder days ago. [/QUOTE]
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