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What does a company have to do to lose you as a customer? To win you back?
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<blockquote data-quote="Aeric" data-source="post: 2441742" data-attributes="member: 17012"><p>White Wolf lost me when they came out with "World of Darkness 2.0." From everything I've seen, it's just a rehashed version of WoD 1.0, and a poorly-rehashed one at that. Even so, if WW came out with a decent book tomorrow, I would still buy it. However, it would take a lot of convincing (and reading) before I would buy it, as opposed to the Good Old Days when I would buy a book simply because it was produced by WW. That trust, that assumption of quality product is gone.</p><p></p><p>WOTC is beginning to lose my business as well. I don't buy too many WOTC books these days, except for setting books like FR and Eberron. I can't imagine buying an entire hardcover book dedicated to adventures in a certain climate, much less something like <em>Weapons of Legacy</em>, which (IMO) should have been an article in Dragon Magazine.</p><p></p><p>In both of these cases, however, it's more a matter of quality of product than anything the company by itself does. I suppose maybe if I discovered that a company uses child labor to put together their books, I might boycott them. Then again, I'm pretty callous, so who knows. <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=";)" title="Wink ;)" data-smilie="2"data-shortname=";)" /></p></blockquote><p></p>
[QUOTE="Aeric, post: 2441742, member: 17012"] White Wolf lost me when they came out with "World of Darkness 2.0." From everything I've seen, it's just a rehashed version of WoD 1.0, and a poorly-rehashed one at that. Even so, if WW came out with a decent book tomorrow, I would still buy it. However, it would take a lot of convincing (and reading) before I would buy it, as opposed to the Good Old Days when I would buy a book simply because it was produced by WW. That trust, that assumption of quality product is gone. WOTC is beginning to lose my business as well. I don't buy too many WOTC books these days, except for setting books like FR and Eberron. I can't imagine buying an entire hardcover book dedicated to adventures in a certain climate, much less something like [I]Weapons of Legacy[/I], which (IMO) should have been an article in Dragon Magazine. In both of these cases, however, it's more a matter of quality of product than anything the company by itself does. I suppose maybe if I discovered that a company uses child labor to put together their books, I might boycott them. Then again, I'm pretty callous, so who knows. ;) [/QUOTE]
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What does a company have to do to lose you as a customer? To win you back?
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