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What does a company have to do to lose you as a customer? To win you back?
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<blockquote data-quote="ShadowDenizen" data-source="post: 2442883" data-attributes="member: 16485"><p>Interesting topic. To chip in with my $.02...</p><p></p><p></p><p></p><p>Word! As a gay man, I have no personal need for cheesecake, though I can understand it as a source of drawing people in. However, the Avalanche press books were overdone to the point of ridiculousness... My two favorites for that line (And I can't remember the names of the products, I just laughed at the covers) were the "Female Thor in bondage" cover, and the "Two Eygptain Women cat-fighting."</p><p></p><p> </p><p></p><p>I'll agree with this, for the most part.</p><p>I still buy "Exalted" supplements, and some stuff from the imprint lines (eg "Ravenloft"), but I'm not touching their WoD2.0 after I bought nearly every supplement for most lines of the WoD1.0. (Which I still use and love; we actually even just started a "Hunter: THe Reckoning" chronicle!!)</p><p></p><p>And I have a love/hate relationship with WotC. I really like their "Eberron" line, but most everything else they put out, oddly enough, fails to appeal to me. Offhand, the only three supplements I've bought from WotC in the last few years (aside from Eberron stuff) was "The Draconomicon", and "Lords of Madness", and the "Expanded Psionics Handbook", all of which are superlative. However, I looked through "Weapons of Legacy", and was sorely disappointed. There was nothing there that inspired or compelled me to buy it.</p><p></p><p>That said, There <em>are</em> lines that I will buy just about anything they put stuff out for, though.. (Lone Wolf, Eberron, Midnight, Ravenloft.)</p><p></p><p>And companies I'm kindly disposed towards, such as Fantasy Flight Games, who have never disappointed me with any of their offerings, be it board, card or RPG game. </p><p></p><p>It takes alot to completely alienate me a customer, and I often find that it has more to do with the attitudes of their reresentatives/employees than the actual product. </p><p></p><p>Conversely, when you have people on staff who obviously care about what they do, then it makes it easier to spend money supoprting their company and their work. (As an example of this, take Erik Mona. I haven't picked up an issue of Dungeon or Dragon since late second edition. However, due to his presence here, and his comments, it's compelled me to start buying Dungeon regularly, and I'm throughly enjoying each issue, especially the "Age of Worms" adventure path... I've even pre-ordered both the "Shackled City" and "Dragon Compilation" books.)</p><p></p><p></p><p></p><p>I normally keep RL/politics out of my gaming arena, but I'll agree with <strong>CManos</strong> on this.</p></blockquote><p></p>
[QUOTE="ShadowDenizen, post: 2442883, member: 16485"] Interesting topic. To chip in with my $.02... Word! As a gay man, I have no personal need for cheesecake, though I can understand it as a source of drawing people in. However, the Avalanche press books were overdone to the point of ridiculousness... My two favorites for that line (And I can't remember the names of the products, I just laughed at the covers) were the "Female Thor in bondage" cover, and the "Two Eygptain Women cat-fighting." I'll agree with this, for the most part. I still buy "Exalted" supplements, and some stuff from the imprint lines (eg "Ravenloft"), but I'm not touching their WoD2.0 after I bought nearly every supplement for most lines of the WoD1.0. (Which I still use and love; we actually even just started a "Hunter: THe Reckoning" chronicle!!) And I have a love/hate relationship with WotC. I really like their "Eberron" line, but most everything else they put out, oddly enough, fails to appeal to me. Offhand, the only three supplements I've bought from WotC in the last few years (aside from Eberron stuff) was "The Draconomicon", and "Lords of Madness", and the "Expanded Psionics Handbook", all of which are superlative. However, I looked through "Weapons of Legacy", and was sorely disappointed. There was nothing there that inspired or compelled me to buy it. That said, There [i]are[/i] lines that I will buy just about anything they put stuff out for, though.. (Lone Wolf, Eberron, Midnight, Ravenloft.) And companies I'm kindly disposed towards, such as Fantasy Flight Games, who have never disappointed me with any of their offerings, be it board, card or RPG game. It takes alot to completely alienate me a customer, and I often find that it has more to do with the attitudes of their reresentatives/employees than the actual product. Conversely, when you have people on staff who obviously care about what they do, then it makes it easier to spend money supoprting their company and their work. (As an example of this, take Erik Mona. I haven't picked up an issue of Dungeon or Dragon since late second edition. However, due to his presence here, and his comments, it's compelled me to start buying Dungeon regularly, and I'm throughly enjoying each issue, especially the "Age of Worms" adventure path... I've even pre-ordered both the "Shackled City" and "Dragon Compilation" books.) I normally keep RL/politics out of my gaming arena, but I'll agree with [b]CManos[/b] on this. [/QUOTE]
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