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Message: <blockquote data-quote="Xaositech" data-source="post: 2963893" data-attributes="member: 40200">I ordered with them on 05/28/2006 for an order of 9 different products totalling $138.59, but the lure of the site was because of the reduced prices and they appeared to have some products in stock when they're usually not available in most other places, so I gave it a shot.I experienced the same dilemma of not being able to get anyone to respond to anything by e-mail and no luck with the 800 #.   However, I had no problem receiving auto-notices at the end of every week indicating that my order was still pending.  Message would look like this:****Hello XXXXX,This is just a courtesy email to let you know that your order, XXXXXX, is still awaiting final processing.This is most likely because of items currently on-order from the manufacturer/distributor.To ensure that you receive items which are in stock, your order may be broken up into two or more shipments.You will not be charged additional for secondary shipments (within the domestic US only).  Backordered items for international orders will be automatically cancelled and refunded.We want to apologize for any inconvenience this may have caused and thank you for your patience!If you have any questions or concerns, feel free to email or call us at 1(888)499-3423 and one of our Customer Service representatives will be happy to help you.*****...or I would get advertisements for other products.  Needless to say, I was getting very frustrated!  <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f621.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":mad:" title="Mad    :mad:"  data-smilie="4"data-shortname=":mad:" /> Finally, by 06/19/2006, I received an e-mail from 'Justine', the Customer Service Manager at the site apologizing for the delay as she was in the hospital and that my order would finally be shipped, but the two items that were on backorder was unavailable and would never be shipped (Hellstone Deep & A Magical Medieval Society - Western Europe [hardcover]).  I also had received the shipment either the same day or the next day.  Never actually stated what she was in the hospital for, but that she was still tired from the stay.Like everyone else, I also got the 10% offer off the next purchase.  This had been my 1st and only purchase with them and given the length of time and lack of response ... as well as advertising products as being in stock when they weren't ... that frustration and being left in suspense as to what's going on isn't worth the deeper discount.  I did not get billed for the other two items that would require a credit back.</blockquote>

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