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What is Quality?
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<blockquote data-quote="Ovinomancer" data-source="post: 8645126" data-attributes="member: 16814"><p>I'll provide the context, then, because I think it was a pretty good argument if you have it.</p><p></p><p>This is a graphic created showing the distribution of battle damage to the B-25s that returned to base after sorties during WWII. It has been used to to ask the question, "where would you increase the armor on this plane to improve survivability." The answer is, of course, everywhere there is NOT indicated battle damage. This is because it's ridiculous to assume the German Luftwaffe didn't shoot the planes everywhere they could, so the ones that returned with battle damage are the ones that <em>were shot in places that were not vital</em>. The ones shot in the blank areas did not come home.</p><p></p><p>This is an example of survivor bias, and it exactly what was displayed by the comment this image was posted in response to. That comment was, "I think one measure of quality is if the majority of people using a product works for them then it is a quality product." This entirely misses that there are plenty of quality products that are not being used and are not popular, so using popularity as a metric for quality misses quality due to survivor bias. That the statement is ALSO incorrect in that popular things are not necessarily quality (see Hunger Games and the Model T). For the record, I very much enjoy both the books and movies for Hunger Games, but they're not actually very good at all. And I'm okay with that.</p></blockquote><p></p>
[QUOTE="Ovinomancer, post: 8645126, member: 16814"] I'll provide the context, then, because I think it was a pretty good argument if you have it. This is a graphic created showing the distribution of battle damage to the B-25s that returned to base after sorties during WWII. It has been used to to ask the question, "where would you increase the armor on this plane to improve survivability." The answer is, of course, everywhere there is NOT indicated battle damage. This is because it's ridiculous to assume the German Luftwaffe didn't shoot the planes everywhere they could, so the ones that returned with battle damage are the ones that [I]were shot in places that were not vital[/I]. The ones shot in the blank areas did not come home. This is an example of survivor bias, and it exactly what was displayed by the comment this image was posted in response to. That comment was, "I think one measure of quality is if the majority of people using a product works for them then it is a quality product." This entirely misses that there are plenty of quality products that are not being used and are not popular, so using popularity as a metric for quality misses quality due to survivor bias. That the statement is ALSO incorrect in that popular things are not necessarily quality (see Hunger Games and the Model T). For the record, I very much enjoy both the books and movies for Hunger Games, but they're not actually very good at all. And I'm okay with that. [/QUOTE]
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