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Message: <blockquote data-quote="Mustrum_Ridcully" data-source="post: 4126567" data-attributes="member: 710">Reading one of the links provided to insights from Ryan Dancey (?), the difference seems to be that TSR (eventually) looked at the cons of as a shore, and WotC seems to see it more like an opportunity. If you were refering to the feedback cards - Ryan Dancey noticed that he could not find any traces of customer feedback archived by TSR. Either it never existed, or it was destroyed before WotC got there, but it seems as if they weren't high on their priority list.I also remember comments from Monte Cook that he was astounded that there were a lot of designers around that never or no longer bothered to play (but he might not have been referring to TSR, at least not specifically). Which wasn't true for WotC when he was there, and isn't true today, either (unless all the blog posts to the contrary are fake <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=";)" title="Wink    ;)"  data-smilie="2"data-shortname=";)" /> ). (And luckily, it is also not true for Paizo.)</blockquote>