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Message: <blockquote data-quote="The Little Raven" data-source="post: 4127140" data-attributes="member: 10095">Follow this statement by Ryan Dancey (emphasis mine)...Now, you might have your anecdotes about filling out surveys or giving feedback or whatever, but Dancey had access to their records, which had ZERO customer feedback or profiling.This isn't Dancey's policy... this is the policy of any successful game company, which TSR ceased to be because it dug itself a grave by not listening to it's fans. A company that successfully revives a dead game and grows the RPG market for the first time in a while isn't going to suddenly stop listening to it's customers just because one guy left.That's great that you have your opinion about what did or did not cause TSR to die. Dancey, however, had cold, hard facts and his facts dispute your opinion directly: other companies, card games, Dragon Dice, and all that didn't kill TSR... being deaf to their market did.</blockquote>