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Message: <blockquote data-quote="TheYeti1775" data-source="post: 1910370" data-attributes="member: 20914">Saw a lot of good ideas there.Things I agree with:1. Keep gaming area seperate from your merchandise area.2. No shrinkwrap.3. Holiday gift wrapping.  Not expensive, do it for free as a store expense, the Dollar Store sells it.  Two Dollars, one for the roll of paper the other for a 3 pack of scotch tape, goes a long way into winning the hearts of your older players, and the parents of the younger crowd.4. Computer for researching and getting reviews.5. Knowledgable staff, they don't have to know the particulars of a game, just an overview of that system would suffice.  Let them read some of the material during slow times.6. Store Hours - this one is a key point for all age gamers.  Most school age gamers will be in your store right after school.  But your workers are primarily getting off about 5ish, and then fighting traffic till 6pm.  Staying open to 8 is great, if you can do 10pm it's even better.  I won't feel rushed to get to the store and out before you close up.7. Familiarize yourself with your frequent customers, weather it be with a discount card or just remembering my name somehow.  We all seen those little grocery "discount" cards.  I never meet the cashier before, but when they say have a good day Mr. C..., it makes for an enjoyable experence.New suggestion:1. Several of your younger gamers don't have access to credit cards and the such.  Allow them to order (via cash to you) from online sites (i.e. Amazon), with a simple surcharge paid to you on top of their order.  You can have it shipped to the store, or directly to them.  This would allow you to generate even older traffic in the fact if you don't have it in stock you can order it right away for them, and doesn't cost really anything other than a few minutes as they are paying for it when you order it.2. It was mentioned above that an employee took a name and number and called someone when the shipment came in and held a copy for the person.  This will earn my business every time.  Had it happen for me one day, I had told them don't worry about calling I would be stopping back nearby later that day, I would just check then.  The guy took it upon himself to keep a copy seperate, and as soon as he saw me he pulled it out and handed it to me.  So now I check his store first for something, even though he is about 5 miles further than the "big box" store.Setting up a simple LAN for hosting a LAN party is a good idea, but don't use your own computers.Vending Machines and a mircowave would be nice to haves for a gaming area.That's all I got right now.</blockquote>

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