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Message: <blockquote data-quote="auggest" data-source="post: 5287571" data-attributes="member: 62442">Not really, the host software we use is kinda weak to be honest.  Plus we have had this same policy for a 4 or 5 years now and overal quite happy with it.  Only a handful of questions about it really.   The vast majority of the time customers are very pleased once they find out the shipping since it isn't padded.  The way we set prices overal we HAVE to make back shipping though.   As an example, we clear about 10% on an order (this is rough aprox and varies a bit but not by more than +/- 5%) so on a $200 order we make about $20 One order of say 125 of the new Rime hounds, a huge figure from the new set, would cost around $200 of which we would make about $20, the postage on mailing that many would be well in excess of $100 as it would weigh A LOT.  It would most likely have to be broken down into 2 or more shipments.    Now say you wanted 6 Drizzt from Archfiends.  The total would still be $200 (and we would still make about $20 profit) but shipping would likely be $6-$12 range. Now both of these orders if cancelled because of shipping cost wouldn't overly bother me since they both are extreamly easy to pull then  put back but imagine an order of $200 with all different commons 1 of these at $.33 x5 of another at $.25 x2 of this piece at $.59 and so on.  It could take up to an hour to pull the order then another hour to put it back if cancelled.  That's 2 man hours of labor (which other than product is the bulk of our costs) for nothing. I'm honestly not trying to be argumentive or combative, it's just after MUCH trial and error this system works best and is exceedingly fair for both me and the customer. ....Andrew</blockquote>

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