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<blockquote data-quote="RedFox" data-source="post: 3391877" data-attributes="member: 20213">I don't misunderstand.&nbsp; I just didn't want to get into a protracted discussion about it, which is what these things usually devolve into.Suffice it to say, I've had bad experiences with customer support on more than one occasion.&nbsp; I've received packages with missing material purchased direct from the company with no redress.&nbsp; I've grown sick of slapdash game design and the aura of contempt for their customers that emanates from the company.&nbsp; Incidents like this are not isolated, and Pimp and the MET thing are simply a sampling of further actions that seem to label their customers as either marks or the enemy.You don't have to respect that opinion.&nbsp; You can call it churlish if you want.&nbsp; I really don't care.&nbsp; But my exasperation with the company leads me to not give them much benefit of the doubt when these sorts of practices come to light and warn others away as often as possible.White Wolf occasionally has some brilliant stuff.&nbsp; Adventure! is still one of my favorite games.&nbsp; I've heard nothing but praise for them from freelancers who do work for them.&nbsp; Amongst other things, I hear that they almost always pay their freelancers, which is a depressingly rare case in this industry.&nbsp; I also really like the look of their new web adventure products, as the format seems really cool and actually innovative. However, as a customer I'm overall left with a foul taste in my mouth from my years of dealing with the company.</blockquote>

[QUOTE="RedFox, post: 3391877, member: 20213"] I don't misunderstand. I just didn't want to get into a protracted discussion about it, which is what these things usually devolve into. Suffice it to say, I've had bad experiences with customer support on more than one occasion. I've received packages with missing material purchased direct from the company with no redress. I've grown sick of slapdash game design and the aura of contempt for their customers that emanates from the company. Incidents like this are not isolated, and Pimp and the MET thing are simply a sampling of further actions that seem to label their customers as either marks or the enemy. You don't have to respect that opinion. You can call it churlish if you want. I really don't care. But my exasperation with the company leads me to not give them much benefit of the doubt when these sorts of practices come to light and warn others away as often as possible. White Wolf occasionally has some brilliant stuff. [i]Adventure![/i] is still one of my favorite games. I've heard nothing but praise for them from freelancers who do work for them. Amongst other things, I hear that they almost always pay their freelancers, which is a depressingly rare case in this industry. I also really like the look of their new web adventure products, as the format seems really cool and actually innovative. However, as a customer I'm overall left with a foul taste in my mouth from my years of dealing with the company. [/QUOTE]

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