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<blockquote data-quote="eyebeams" data-source="post: 3395457" data-attributes="member: 9225">Uh, no. Advertising web extras is also pretty common.Then that kind of blows the &quot;standard of practice&quot; argument out of the water, doesn't it?You mean aside from accusing the company of a deliberate deception?No, it's actual discussion of what's going on, which tends to neither support your suspicions or make them look infallible. As for &quot;customer response.&quot; You're not a customer, remember? You're a guy who hates the company.Actually, I've been repeatedly told that the problem is not irreducible to any price, which is sure . . . precious.By your own admission, you are contributing to this thread to discourage people from buying anything from the company as part of a personal mission and have no intention of buying anything from them yourself. Some might call that a &quot;crusade.&quot;Am I talking about his complaint? His complaint is that he's disappointed that a book that he still feels was worth buying didn't have free web stuff even though there were two references to it. That's eminently reasonable.Once you get to your &quot;shifty bait-and-switch&quot; business and other sundry accusations that The Man Was Out to Trick You -- well yes, I'd say my assertion that people are exaggerating is spot on.</blockquote>

[QUOTE="eyebeams, post: 3395457, member: 9225"] Uh, no. Advertising web extras is also pretty common. Then that kind of blows the "standard of practice" argument out of the water, doesn't it? You mean aside from accusing the company of a deliberate deception? No, it's actual discussion of what's going on, which tends to neither support your suspicions or make them look infallible. As for "customer response." You're not a customer, remember? You're a guy who hates the company. Actually, I've been repeatedly told that the problem is not irreducible to any price, which is sure . . . precious. By your own admission, you are contributing to this thread to discourage people from buying anything from the company as part of a personal mission and have no intention of buying anything from them yourself. Some might call that a "crusade." Am I talking about his complaint? His complaint is that he's disappointed that a book that he still feels was worth buying didn't have free web stuff even though there were two references to it. That's eminently reasonable. Once you get to your "shifty bait-and-switch" business and other sundry accusations that The Man Was Out to Trick You -- well yes, I'd say my assertion that people are exaggerating is spot on. [/QUOTE]

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