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Message: <blockquote data-quote="LuisCarlos17f" data-source="post: 9785540" data-attributes="member: 6802378">Woody Allen said: "I don't know the key to success, but I know that the key to failure is trying to please everybody"We can agree a company can't please everybody, but it has to choose what sector of market they are willing to sacrifice. I don't want to give examples but there are some cases in the last years about how to try to attract certain kind of customers they have caused stampede or they shoo away a bigger group of customers. A company has to understand the profile of each sector of its customers to give what the majority wants.And if it is a product for underage then there is a hard and hidden censorship, the parents who buy those products for their children. And we can guess the profile of majority of parents. Their money their rules.There is a right and a wrong way to be inclusive. The right way is "everybody is wellcome to the table" and the wrong way is to ignore the old customers who aren't in the current VIP list. And I don't like the two tiers, when the signs of simpathy or support are showed only in a place but not in others because there the rules are different. That is not coherence and lots of customers notice it.</blockquote>