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Why Games Workshop is not a good business
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<blockquote data-quote="wingsandsword" data-source="post: 5869747" data-attributes="member: 14159"><p>I just have this little anecdote to share about the mentality of Games Workshop, their employees, and their sales. I think it sums up GW pretty well (or at least my experience with them and the limited experience I've had with their games).</p><p></p><p>Back at Gen Con in '05, I had paused at the Games Workshop tables at the exhibit hall. I don't play GW games, but something there caught my eye.</p><p></p><p>I looked at something on display, while a fellow next to me was speaking with the booth employee. </p><p></p><p>The customer next to me was picking out a fairly big selection of minis, from a number of lines. Given the cost of GW minis, I wouldn't be surprised if that big stack came to hundreds of dollars in pewter he was about to buy.</p><p></p><p>At that moment, the guy behind the booth asks the customer what his favorite GW game is (since he is buying merchandise for a number of different ones). </p><p></p><p>The customer states that he doesn't play GW games, he just buys the minis to use with other games like D&D because he thinks that GW makes cool miniatures.</p><p></p><p>The salesman gets indignant and tells him that he can come back when he's ready to play a "real game", but he's not selling him any minis if they aren't going to be used for non-GW games.</p><p></p><p>I was shocked that they would turn away a sale like that over something that ridiculous. Any thoughts I had of buying anything at that booth instantly evaporated and I went on my way that day.</p></blockquote><p></p>
[QUOTE="wingsandsword, post: 5869747, member: 14159"] I just have this little anecdote to share about the mentality of Games Workshop, their employees, and their sales. I think it sums up GW pretty well (or at least my experience with them and the limited experience I've had with their games). Back at Gen Con in '05, I had paused at the Games Workshop tables at the exhibit hall. I don't play GW games, but something there caught my eye. I looked at something on display, while a fellow next to me was speaking with the booth employee. The customer next to me was picking out a fairly big selection of minis, from a number of lines. Given the cost of GW minis, I wouldn't be surprised if that big stack came to hundreds of dollars in pewter he was about to buy. At that moment, the guy behind the booth asks the customer what his favorite GW game is (since he is buying merchandise for a number of different ones). The customer states that he doesn't play GW games, he just buys the minis to use with other games like D&D because he thinks that GW makes cool miniatures. The salesman gets indignant and tells him that he can come back when he's ready to play a "real game", but he's not selling him any minis if they aren't going to be used for non-GW games. I was shocked that they would turn away a sale like that over something that ridiculous. Any thoughts I had of buying anything at that booth instantly evaporated and I went on my way that day. [/QUOTE]
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