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Why Games Workshop is not a good business
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<blockquote data-quote="Artur Hawkwing" data-source="post: 5873044" data-attributes="member: 50177"><p>First, let me say that I have been into the Games Workshop store near me once, right after it opened to check it out. Grant that was 2 years ago, but the staff there, while obviously full of knowledge about their product, ignored all of the customers in the store, of which there were five of us, in order to debate which kind of brush was better for painting certain kinds of terrain effects on the bases of minis. I watched two people return the items they were wanting to purchase to the shelves when their attempts to get the sales persons attentions were ignored, as the three of them turned their back to the customers and kept arguing about the composition of the bristles. It was rather amusing.</p><p></p><p>Now, having not been back sense, I have little doubt that those individuals likely are no longer there, and when I do happen into that shopping center, there are usually a few cars clustered in front of the store and a steady stream of what look to be college aged customers shuffling in and out, usually with bags. They found their niche and seem to fill it well. </p><p></p><p>Finally...regarding the McDonald's analogy, I have to interject here that you have to consider the constantly rotating stock of "Happy Meal" toys (including legos) that they use to sell their kids meals. If you look at that, anyone who uses that model does, in fact, stock products from outside of their food oriented focus. <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile :)" data-smilie="1"data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="Artur Hawkwing, post: 5873044, member: 50177"] First, let me say that I have been into the Games Workshop store near me once, right after it opened to check it out. Grant that was 2 years ago, but the staff there, while obviously full of knowledge about their product, ignored all of the customers in the store, of which there were five of us, in order to debate which kind of brush was better for painting certain kinds of terrain effects on the bases of minis. I watched two people return the items they were wanting to purchase to the shelves when their attempts to get the sales persons attentions were ignored, as the three of them turned their back to the customers and kept arguing about the composition of the bristles. It was rather amusing. Now, having not been back sense, I have little doubt that those individuals likely are no longer there, and when I do happen into that shopping center, there are usually a few cars clustered in front of the store and a steady stream of what look to be college aged customers shuffling in and out, usually with bags. They found their niche and seem to fill it well. Finally...regarding the McDonald's analogy, I have to interject here that you have to consider the constantly rotating stock of "Happy Meal" toys (including legos) that they use to sell their kids meals. If you look at that, anyone who uses that model does, in fact, stock products from outside of their food oriented focus. :) [/QUOTE]
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