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Message: <blockquote data-quote="Rykion" data-source="post: 3481319" data-attributes="member: 33035">I'm fortunate to have a very good FLGS.  I wouldn't judge that store by a single experience.  The clerk might have had somewhere to go and a small store with a single employee usually doesn't have a lot to do after closing except running the receipts.  They can't sell anything once they've started that.Since people have mentioned Best Buy, I'll chime in on my Best Buy customer service experiences.  My local BB usually has only 2 lines open even when there are 10+ people in line, and they have a half dozen employees doing nothing.  I've walked out of BB without making a purchase because one cashier with the light on was "closed" while talking to her boyfriend.  I went to the next line and waited about 10 minutes before the cashier left with a customer to take them to customer service on the far side of the store.  The cashier didn't say anything to the people in line, and didn't come back within the 5 minutes I waited.  The last open line had another 7 or 8 people waiting and the cashier's light was turned off.  As I walked out without buying anything, the security person wished me a good day and asked about my experience.  When I mentioned I couldn't even buy anything in the store he just shrugged.  It was the middle of the day at the time, not even close to closing.  The local BB's also used to have a habit of putting defective returns back on the shelf, even though not everything was in the package and they still had the return receipt in them!  It's amazing what people expect of retail employees who are lucky to be pulling in $10 an hour.  I've been in offices and factories at closing time.  People rush out like the worlds ending, and its often impossible to find someone to help out for a few minutes after work on short notice.  That's even though they're making 2 to 3 times as much as most retail people.</blockquote>

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