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<blockquote data-quote="EditorBFG" data-source="post: 3486253" data-attributes="member: 24719">Yeah, it is great having a good FLGS to visit. I'm only a few blocks from Endgame in Oakland now, and it is head and shoulders above any other gaming store I've ever been to (and I even helped run one). Employees are super-knowledgable, utterly polite, wear uniforms so you know they're on duty (and you don't have to worry about bugging someone who is there on their day off), and bend over backwards to help you get what you want. Having this kind of experience continuously makes stories like the original post seem pretty unacceptable.And for the argument that the closer might have some place important to be, that is true. Parole officer, picking up a child, whatever. And since customers are human beings, you can let them know that. &quot;Sorry, folks, I have to leave right at seven today, to go to my cousin's bar mitzvah, so I need to ring up any purchases you may have right now and then lock up. If you need more time, if you come back at &lt;insert convenient time&gt; I'll be happy to help you find what you're looking for.&quot;It really doesn't take much.But I don't blame the employee-- it is not his loss. His employer is the one who is losing money.</blockquote>

[QUOTE="EditorBFG, post: 3486253, member: 24719"] Yeah, it is great having a good FLGS to visit. I'm only a few blocks from Endgame in Oakland now, and it is head and shoulders above any other gaming store I've ever been to (and I even helped run one). Employees are super-knowledgable, utterly polite, wear uniforms so you know they're on duty (and you don't have to worry about bugging someone who is there on their day off), and bend over backwards to help you get what you want. Having this kind of experience continuously makes stories like the original post seem pretty unacceptable. And for the argument that the closer might have some place important to be, that is true. Parole officer, picking up a child, whatever. And since customers are human beings, you can let them know that. "Sorry, folks, I have to leave right at seven today, to go to my cousin's bar mitzvah, so I need to ring up any purchases you may have right now and then lock up. If you need more time, if you come back at <insert convenient time> I'll be happy to help you find what you're looking for." It really doesn't take much. But I don't blame the employee-- it is not his loss. His employer is the one who is losing money. [/QUOTE]

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