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Why I don't support my LGS
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<blockquote data-quote="Metus" data-source="post: 3490742" data-attributes="member: 185"><p>I would agree with you on the odds. It is funny how many people have run into the asocial game store clerk/owner. In all honesty, I have been very underwhelmed by all LGS I've gone to, so I'm not even claiming a different experience.</p><p></p><p></p><p></p><p>I think that's true, and that's part of what bothers me. Because the customer base is more easily offended, even a normal amount of politeness won't cut it. You have to be extra polite to thin-skinned people. So, even if you just take a casual, average attitude towards politeness, you're still considered rude and lacking. I guess I'm contemptous of that, of having to mollycoddle your audience, even if it is necessary for good business, but that's just my own personal feelings.</p><p></p><p></p><p></p><p>I wonder about that. Having worked retail, I got used to the "problem customers." Being thin-skinned was a trait of theirs, or perhaps just looking for a reason to be offended. A lot of times, they were the ones saying, "Is that a scratch? I think that's a scratch. I want a discount. Is this new? Is it old? I think I should get another discount," as I tried not to sigh and roll my eyes. They were also the ones who would frequently return products after using them, or just generally be a hassle. A lot of times they were bad for the store.</p><p></p><p>On the other hand, I haven't worked in gaming retail, and as people have pointed out in the thread, it's somewhat of a different beast. I realize gaming stores are more hard-up for customers, and so need to value them more. Still, that doesn't make a difficult customer any less difficult.</p><p></p><p>All this being said, I hope it doesn't seem like I'm saying that gamer clerks/store owners are not actually asocial. A lot of them really are. I'd even say most of them. But as EditorBFG pointed out, the customers of gaming stores are also more thin-skinned (a bad combo, I guess), so it could be the asocial gaming store clerk, or it could be a thin-skinned customer. I'll repeat my take on the situation, that being that the store clerk wasn't polite, and the customer was thin-skinned.</p></blockquote><p></p>
[QUOTE="Metus, post: 3490742, member: 185"] I would agree with you on the odds. It is funny how many people have run into the asocial game store clerk/owner. In all honesty, I have been very underwhelmed by all LGS I've gone to, so I'm not even claiming a different experience. I think that's true, and that's part of what bothers me. Because the customer base is more easily offended, even a normal amount of politeness won't cut it. You have to be extra polite to thin-skinned people. So, even if you just take a casual, average attitude towards politeness, you're still considered rude and lacking. I guess I'm contemptous of that, of having to mollycoddle your audience, even if it is necessary for good business, but that's just my own personal feelings. I wonder about that. Having worked retail, I got used to the "problem customers." Being thin-skinned was a trait of theirs, or perhaps just looking for a reason to be offended. A lot of times, they were the ones saying, "Is that a scratch? I think that's a scratch. I want a discount. Is this new? Is it old? I think I should get another discount," as I tried not to sigh and roll my eyes. They were also the ones who would frequently return products after using them, or just generally be a hassle. A lot of times they were bad for the store. On the other hand, I haven't worked in gaming retail, and as people have pointed out in the thread, it's somewhat of a different beast. I realize gaming stores are more hard-up for customers, and so need to value them more. Still, that doesn't make a difficult customer any less difficult. All this being said, I hope it doesn't seem like I'm saying that gamer clerks/store owners are not actually asocial. A lot of them really are. I'd even say most of them. But as EditorBFG pointed out, the customers of gaming stores are also more thin-skinned (a bad combo, I guess), so it could be the asocial gaming store clerk, or it could be a thin-skinned customer. I'll repeat my take on the situation, that being that the store clerk wasn't polite, and the customer was thin-skinned. [/QUOTE]
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