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<blockquote data-quote="Kanegrundar" data-source="post: 2389781" data-attributes="member: 3913">I've found that many FLGS' that want to compete are doing things like scaling back the in-store items to only the most popular brands but still special ordering any items that a customer may want, starting a discount program for people that pay a nominal membership to the store, generally being more knowledgable about future releases in the line they carry, generally being nicer to the customer regardless.&nbsp; Granted, I've never had a problem with the last point, but I've read about many posters here that have.&nbsp; My FLGS offers a 10% discount on new items for the month after they are released, plus if you're a member of the store, you get an additional 5% discount on top of that.&nbsp; That has kept me coming bac to them for all of my print and boardgame purchases.&nbsp; That 15% beats most online retailers especially when you factor in shipping costs.&nbsp; Kane</blockquote>

[QUOTE="Kanegrundar, post: 2389781, member: 3913"] I've found that many FLGS' that want to compete are doing things like scaling back the in-store items to only the most popular brands but still special ordering any items that a customer may want, starting a discount program for people that pay a nominal membership to the store, generally being more knowledgable about future releases in the line they carry, generally being nicer to the customer regardless. Granted, I've never had a problem with the last point, but I've read about many posters here that have. My FLGS offers a 10% discount on new items for the month after they are released, plus if you're a member of the store, you get an additional 5% discount on top of that. That has kept me coming bac to them for all of my print and boardgame purchases. That 15% beats most online retailers especially when you factor in shipping costs. Kane [/QUOTE]

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