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<blockquote data-quote="Silver Moon" data-source="post: 2390395" data-attributes="member: 8530">Most of the area FLGS around these parts have only been able to stay in business during the last five years by diversifying.&nbsp;&nbsp; This isn't just my personal opinion, my upstairs tenant is a manager at two of them.&nbsp;&nbsp; Even branching out into sports cards, comic books, toys, used paperback books and off-site collectable shows hasn't done much more than prolong a dying market.&nbsp;&nbsp; These stores make very low margins.&nbsp;&nbsp; I get a 10% discount - sure, I could buy cheaper elsewhere, but I want to keep my store in business.&nbsp; Why?&nbsp; Well, one reason as stated above is that they carry niche products that others won't&nbsp;&nbsp; Another, the owner knows me, he knows what I am interested in.&nbsp; If something comes by that is popular he will hold it for me before he sells out even if it means he might miss an otherwise guaranteed sale.&nbsp;&nbsp; Customer Service is what this is all about.</blockquote>

[QUOTE="Silver Moon, post: 2390395, member: 8530"] Most of the area FLGS around these parts have only been able to stay in business during the last five years by diversifying. This isn't just my personal opinion, my upstairs tenant is a manager at two of them. Even branching out into sports cards, comic books, toys, used paperback books and off-site collectable shows hasn't done much more than prolong a dying market. These stores make very low margins. I get a 10% discount - sure, I could buy cheaper elsewhere, but I want to keep my store in business. Why? Well, one reason as stated above is that they carry niche products that others won't Another, the owner knows me, he knows what I am interested in. If something comes by that is popular he will hold it for me before he sells out even if it means he might miss an otherwise guaranteed sale. Customer Service is what this is all about. [/QUOTE]

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