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Why I refuse to support my FLGS
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<blockquote data-quote="Rodrigo Istalindir" data-source="post: 2390643" data-attributes="member: 2810"><p>For me, the FLGS (although there really isn't one) is at a distinct disadvantage across the board. </p><p></p><p>* They can't compete on price (although I am generally price-insensitive, even I would balk at the 300% markup in the original post). </p><p>* They don't discount old stuff, even things that have been sitting on their shelf for 5+ years. </p><p>* They can't compete on selection. In addition to the obvious inability to stock everything, they frequently under-order new releases, and intentionally or otherwise mislead you when you call to ask. </p><p>* They can't compete on convenience -- I can have the product delivered to me a lot easier than schlepping out to the suburbs after work. </p><p>* They're a shrinkwrap shop, so they don't care to compete in 'browse-ability' (and with Amazon's 'Look inside' project, there losing ground on that potential advantage). </p><p>* I don't play CCGs or CMGs, so the fact that they offer space for that is a disadvantage, as the obnoxious and unbathed definitely detract from the environment, and distract the sales help.</p><p></p><p>Put a store within relatively easy Metro range where I can browse the books, keep the prices with 25% on most items, seperate the retail space from the losers screaming profanities at each other over something thats happening in their game, and I'm there.</p><p></p><p>Till then, forget it. As it stands, probably 90% of my purchases in the past year have been on-line, and the remainder were at a normal bookstore (and those were all impulse buys).</p></blockquote><p></p>
[QUOTE="Rodrigo Istalindir, post: 2390643, member: 2810"] For me, the FLGS (although there really isn't one) is at a distinct disadvantage across the board. * They can't compete on price (although I am generally price-insensitive, even I would balk at the 300% markup in the original post). * They don't discount old stuff, even things that have been sitting on their shelf for 5+ years. * They can't compete on selection. In addition to the obvious inability to stock everything, they frequently under-order new releases, and intentionally or otherwise mislead you when you call to ask. * They can't compete on convenience -- I can have the product delivered to me a lot easier than schlepping out to the suburbs after work. * They're a shrinkwrap shop, so they don't care to compete in 'browse-ability' (and with Amazon's 'Look inside' project, there losing ground on that potential advantage). * I don't play CCGs or CMGs, so the fact that they offer space for that is a disadvantage, as the obnoxious and unbathed definitely detract from the environment, and distract the sales help. Put a store within relatively easy Metro range where I can browse the books, keep the prices with 25% on most items, seperate the retail space from the losers screaming profanities at each other over something thats happening in their game, and I'm there. Till then, forget it. As it stands, probably 90% of my purchases in the past year have been on-line, and the remainder were at a normal bookstore (and those were all impulse buys). [/QUOTE]
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