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Why I refuse to support my FLGS
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<blockquote data-quote="Glyfair" data-source="post: 2397892" data-attributes="member: 53"><p>One thing I've noticed with a lot of people who complain about hobby store prices is they don't look at the whole picture (note, I'm not talking about the people who say they are buying only what saves them money, just those who complain about the prices - and not even all of them).</p><p></p><p>Tell them that a $20 product had a $10 price from the distributor and they want to know why the store isn't selling it to them cheaper. They believe that $10 is too much "profit" for the store. They don't realize that out of that $10 the store has to pay for power, rent, employees wages, insurance, etc. That $10- isn't "profit."</p><p></p><p>Also, some of the same people I've heard having long discussion about this will complain about the customer service. They wouldn't support increasing wages to get better customer service, because that would increase the price and that's not acceptable to them. They'll complain about customer service and feel that you should get the same level of customer service from someone making minimum wage and someone being paid above minimum wage. That people who have very good customer service skills generally go for higher paying jobs doesn't cross their mind.</p><p></p><p>This certainly isn't everyone and I really can't speak to the store's practices, since the conversations I've heard were about stores I hadn't dealt with. However, I've heard several rants that went in that direction.</p></blockquote><p></p>
[QUOTE="Glyfair, post: 2397892, member: 53"] One thing I've noticed with a lot of people who complain about hobby store prices is they don't look at the whole picture (note, I'm not talking about the people who say they are buying only what saves them money, just those who complain about the prices - and not even all of them). Tell them that a $20 product had a $10 price from the distributor and they want to know why the store isn't selling it to them cheaper. They believe that $10 is too much "profit" for the store. They don't realize that out of that $10 the store has to pay for power, rent, employees wages, insurance, etc. That $10- isn't "profit." Also, some of the same people I've heard having long discussion about this will complain about the customer service. They wouldn't support increasing wages to get better customer service, because that would increase the price and that's not acceptable to them. They'll complain about customer service and feel that you should get the same level of customer service from someone making minimum wage and someone being paid above minimum wage. That people who have very good customer service skills generally go for higher paying jobs doesn't cross their mind. This certainly isn't everyone and I really can't speak to the store's practices, since the conversations I've heard were about stores I hadn't dealt with. However, I've heard several rants that went in that direction. [/QUOTE]
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