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Why I refuse to support my FLGS
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<blockquote data-quote="Samothdm" data-source="post: 2408260" data-attributes="member: 5473"><p>I've said this before in other threads on the subject, but I wish some of the stores that seem to exist in the Midwest existed here in Los Angeles, the <strong>second biggest city in the United States!</strong>. I just don't get it. </p><p></p><p></p><p></p><p>If I were to call my local game store, assuming the guy that normally works there actually bothered to answer the phone, I can guarantee that his response would not be helpful.</p><p></p><p></p><p></p><p>Been shopping at this particular store since 3E came out in 1999/2000. There are three people I've seen work there. About 90% of the time I go, it's the same guy who has <strong>not once</strong> in five years greeted me by name (what am I talking about - he hasn't greeted me, period). His "gaming knowledge" extends to the current CCG fad of the moment, or whatever it is his little circle of friends are playing. </p><p></p><p></p><p></p><p>Not really an issue for me, as I game with a group of friends, and we gain new blood to our groups by having current people say, "Hey, I met this man/woman at work/school and he/she is interested in joining our group."</p><p></p><p></p><p></p><p>That would involve conversation with the guy working there, and he is apparently allergic to conversation. </p><p></p><p></p><p></p><p>Uh, try coming to LA sometime and go to Last Grenadier in Burbank and ask them for help with an RPG product. You will be scoffed at because you are not a wargamer. It's fun! I love it when geeks condescend to other geeks. </p><p></p><p>Seriously, there are four stores that I have patronized (Pasadena, Burbank, West Los Angeles, and Diamond Bar). Of the four, the only one I really like was All Star Games in Diamond Bar, but I hear from a friend that they are closing down, which sucks. I hadn't been there in awhile because it's a pretty far drive (all the way in, <em>shudder</em>, the "909), but back in College I was there at least once a week. The staff was super friendly, I swear they had played every single game they carried and could offer advice/comparisons on the products, it was clean, well-lit, vaccuumed, air conditioned, sans-"gamer funk", the whole thing. The only downside was that they shrink-wrapped their RPG stuff. </p><p></p><p>Brad and Rich, you two need to come down here to LA and do some kind of "extreme makeover" on the game stores down here. That could be a new kind of business! </p><p></p><p>Anyway, I've complained several times about the "unfriendly" aspect of my local game shop, and I find myself going there less and less. It's not an issue of price. It's not even an issue of convenience (obviously going there to pick up a book and have it right then is more convenient than ordering it online and having to wait a week for it to show up). It's more of a feeling that this store has hired staff who are not interested in helping me or my gamer friends. They are there to hog the gaming tables, eat pizza, and play CCGs with their friends. They treat it as an inconvenience when you walk up to the counter to buy product. They do not get up out of their seat to help you find something, but rather wave their arm in the vague direction of where the product <em>might</em> be, if they have it in stock. </p><p></p><p>So why would I want to shop there?</p></blockquote><p></p>
[QUOTE="Samothdm, post: 2408260, member: 5473"] I've said this before in other threads on the subject, but I wish some of the stores that seem to exist in the Midwest existed here in Los Angeles, the [b]second biggest city in the United States![/b]. I just don't get it. If I were to call my local game store, assuming the guy that normally works there actually bothered to answer the phone, I can guarantee that his response would not be helpful. Been shopping at this particular store since 3E came out in 1999/2000. There are three people I've seen work there. About 90% of the time I go, it's the same guy who has [b]not once[/b] in five years greeted me by name (what am I talking about - he hasn't greeted me, period). His "gaming knowledge" extends to the current CCG fad of the moment, or whatever it is his little circle of friends are playing. Not really an issue for me, as I game with a group of friends, and we gain new blood to our groups by having current people say, "Hey, I met this man/woman at work/school and he/she is interested in joining our group." That would involve conversation with the guy working there, and he is apparently allergic to conversation. Uh, try coming to LA sometime and go to Last Grenadier in Burbank and ask them for help with an RPG product. You will be scoffed at because you are not a wargamer. It's fun! I love it when geeks condescend to other geeks. Seriously, there are four stores that I have patronized (Pasadena, Burbank, West Los Angeles, and Diamond Bar). Of the four, the only one I really like was All Star Games in Diamond Bar, but I hear from a friend that they are closing down, which sucks. I hadn't been there in awhile because it's a pretty far drive (all the way in, [i]shudder[/i], the "909), but back in College I was there at least once a week. The staff was super friendly, I swear they had played every single game they carried and could offer advice/comparisons on the products, it was clean, well-lit, vaccuumed, air conditioned, sans-"gamer funk", the whole thing. The only downside was that they shrink-wrapped their RPG stuff. Brad and Rich, you two need to come down here to LA and do some kind of "extreme makeover" on the game stores down here. That could be a new kind of business! Anyway, I've complained several times about the "unfriendly" aspect of my local game shop, and I find myself going there less and less. It's not an issue of price. It's not even an issue of convenience (obviously going there to pick up a book and have it right then is more convenient than ordering it online and having to wait a week for it to show up). It's more of a feeling that this store has hired staff who are not interested in helping me or my gamer friends. They are there to hog the gaming tables, eat pizza, and play CCGs with their friends. They treat it as an inconvenience when you walk up to the counter to buy product. They do not get up out of their seat to help you find something, but rather wave their arm in the vague direction of where the product [i]might[/i] be, if they have it in stock. So why would I want to shop there? [/QUOTE]
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