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<blockquote data-quote="TheYeti1775" data-source="post: 2421650" data-attributes="member: 20914">On the Car Test Drive for fun.Yup do it once a year for my birthday.I dress up in a casual suit and go car 'shopping', I've test drove many cars over the years.&nbsp; Actually went back a few months later to one of the dealerships, because I had a very good experience in my bit of fun.&nbsp; Though I did make sure to get the same salesman as before, part of that karma thing.&nbsp; Had me setup exactly what I wanted too.So even having fun I gauged a place if I wanted to ever do business there.So according to you every year I waste several dealerships days when I walk into them.&nbsp; It paid off for one of them a few months later.&nbsp; Though you are right word of mouth I did reccommend a couple of them to friends.On the 'Window shopping', are all your products in the store window? If not, then guess what they can't see the item to so call 'window shop'.&nbsp; If you think they shouldn't do that, charge admission to your store and see how quickily you go under.You call them &quot;Free-Riders&quot; when the term doesn't apply properly.&nbsp; We've already payed to get to your store.&nbsp; Your in the Sales business, we are in the buying business.&nbsp; Your bottom line is to make a dollar ours is to spend as little as possible.&nbsp; It is a free market and you have to have something that 1. will bring people into the store, and 2. get them to part with their money.&nbsp; Failing that, you will go under as a shop.Also, how many of those crying Free-Rider have been in the mall and cruised through the Spencer's Gift store just because it was cool without the intention of buying anything?&nbsp; Cast no stone..... (ring a bell)For you owners paying attention to this thread, unless you are in your store from opening to closing, try this.&nbsp; Get a secret shopper check your employees and how they hanlde things.&nbsp; The majority of the complaints past price here is customer service related.&nbsp; This is the one area the brick and mortar can win hands down if they only try at it.With a hobby as small as ours, the LGS needs something that sets them above the online retailer.Still no one has answered my question of what's stopping you from ordering from Amazon and stocking that way at a small markup above them.</blockquote>

[QUOTE="TheYeti1775, post: 2421650, member: 20914"] On the Car Test Drive for fun. Yup do it once a year for my birthday. I dress up in a casual suit and go car 'shopping', I've test drove many cars over the years. Actually went back a few months later to one of the dealerships, because I had a very good experience in my bit of fun. Though I did make sure to get the same salesman as before, part of that karma thing. Had me setup exactly what I wanted too. So even having fun I gauged a place if I wanted to ever do business there. So according to you every year I waste several dealerships days when I walk into them. It paid off for one of them a few months later. Though you are right word of mouth I did reccommend a couple of them to friends. On the 'Window shopping', are all your products in the store window? If not, then guess what they can't see the item to so call 'window shop'. If you think they shouldn't do that, charge admission to your store and see how quickily you go under. You call them "Free-Riders" when the term doesn't apply properly. We've already payed to get to your store. Your in the Sales business, we are in the buying business. Your bottom line is to make a dollar ours is to spend as little as possible. It is a free market and you have to have something that 1. will bring people into the store, and 2. get them to part with their money. Failing that, you will go under as a shop. Also, how many of those crying Free-Rider have been in the mall and cruised through the Spencer's Gift store just because it was cool without the intention of buying anything? Cast no stone..... (ring a bell) For you owners paying attention to this thread, unless you are in your store from opening to closing, try this. Get a secret shopper check your employees and how they hanlde things. The majority of the complaints past price here is customer service related. This is the one area the brick and mortar can win hands down if they only try at it. With a hobby as small as ours, the LGS needs something that sets them above the online retailer. Still no one has answered my question of what's stopping you from ordering from Amazon and stocking that way at a small markup above them. [/QUOTE]

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