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Message: <blockquote data-quote="Dextra" data-source="post: 4378216" data-attributes="member: 5705">By the way, one of the reasons we had the CD format for submissions, beyond that of creating an artificial barrier to reduce a flood flippant entries, was to ensure that the customer service experience didn't influence the evaluation of the product.For example, I was sent a free PDF link by a publisher.  I went to download it from an Online Storefront.  I had to sign up for an account at the OS, and my Internet crashed before I could download the product.  The only time I can download big files in in the evening, and the next time I had the opportunity to download the file was two weeks later, by which time I'd forgotten my login.  I requested my password be sent to me by the OS and never received it.  If that had been a product under consideration for judging, it might not have ever been evaluated favourably.I do like the concept of an entry fee for those not submitting physical product.  The disposal of physical product is part of the income stream of the Awards and keeps them going.  I don't think it's unreasonable to ask publishers and fan sites for an entry fee of, say, $20 + $5/additional product submitted beyond the first.  I'm not saying this is a done deal, but it certainly bears consideration!</blockquote>