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Message: <blockquote data-quote="kenmarable" data-source="post: 4682734" data-attributes="member: 40359">Uh... where is the honestly and realistically communicating the needs from the customer to the programmer? Oh, and where is the honestly and realistically handling the customer you normally deal with being re-assigned and having a new customer with entirely different opinions? On and on and on. This isn't a one way street here.The start of the downfall of that web company I worked for? Ford's tire problems because one factory of one tiremaker cut corners and put out dangerous tires. That controversy and loss of customer confidence (with good reason) crippled Ford sales, and being our #2 client at the time, in the span of 1 month, 30% of our business just vanished into thin air. So another vendor that our client dealt with led to the loss of almost a third of our business. I don't want to get political or anything, but just point out from my experience, these services aren't simple. We've had two companies completely fold while we were actively developing for them. I'd say well over half the time, our main contact on the start of the project was not our main contact by the end. And the most common factor for going over budget and missing a deadline in that company - the customer changing their mind and/or not realizing everything they really needed to have done.Of course in all of those cases, we the vendor/programmers could have handled it better, but a simplistic "if you can't meet the deadline, you don't deserve our business" just doesn't mesh with the complexities programmers face. Now I don't want to presume anything about you, but I know that if I didn't actually have experience "in the trenches" so to speak, I'd have no idea how painfully ugly and complex getting a piece of software done can be.Ding! Let me guess, you actually work as a programmer or in the IT industry?Lastly, my general opinion on the lateness of the DDI features is yes, I'm disappointed and wished they would have been done (although not too disappointed personally, because I have very little interest in the VTT and Visualizer). Yes, if I recall posting probably right here at EN World months before 4e's launch my skepticism that their plans would actually work - and I'm not genius, so the failures were pretty easy to see coming a long ways out. However, maybe it's my temperament, but I just can't find the righteous indignation others find in not having these tools.Reminds me of a YouTube video my wife showed me this morning of someone talking to Conan O'Brien (should've checked who it was). He said on a recent flight they had brand new high speed internet. He was just amazed watching videos and checking email in flight. Then the service dropped and the captain apologized that it wasn't working. They guy next to him said, "This is bull----." He was amazed at the sense of entitlement this guy had for something he didn't even knew existed 10 minutes ago. Yes, it's disappointing and unfortunately not surprising. Is it worth outrage that promises in advertising copy were broken? No. If that were true, I'd have a stern discussion with some spammers about what really counts as "enhancement". Plus, I still don't see super models flocking to me despite all the diet cola and new hair gels I've used. <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=";)" title="Wink    ;)"  data-smilie="2"data-shortname=";)" /></blockquote>

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