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Message: <blockquote data-quote="GMforPowergamers" data-source="post: 4685885" data-attributes="member: 67338">I use to have a boss that would give us deadlines and goals that were total BS, and then report to his boss that is what we said...Now I am not in IT, I am in sales and Customer Service....        so here is how it looked... Gary would tell me By next tuesday I need my 4 teams to avrage 1,000 upsells each...then I would tell him "are you crazy our best agents don't avrage 100 upsells aday"... it is less then 5 days and each team is 5 agents... if my best agent does 75 avg upsells aday and my worst do like 40-50...it will never happen...        then Gary would go to his boss "Rob said his teams will avrage 1000 upsells"     I can onlt imagin how that translates to "We need all of it by relase day"</blockquote>