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<blockquote data-quote="SteelDraco" data-source="post: 3869013" data-attributes="member: 359"><p>A few questions. This does sound fairly odd - particularly that you were able to get online at Panera, but not anywhere else. Up until that point, I was betting on wireless card driver wonkiness, but if it works somewhere, that's probably not the problem. </p><p></p><p>Is the desktop computer using a wireless connection, or an Ethernet port? I don't suspect the router or cable modem at this point, because the problem is consistent across other locations.</p><p></p><p>Does the computer have an Ethernet port? If so, try and plug that in with a wire, and see if it works. That would isolate the problem to the wireless card and its settings, rather than the general Windows networking stuff.</p><p></p><p>Go into Device Manager, and uninstall and reinstall the drivers for your wireless card. I'd calll this improbable, but more than once I've seen a couple of bad sectors on a hard drive screw up a driver and break stuff.</p><p></p><p>I'm guessing tech support has already had you do this, but I'll suggest it just in case. Pull up a DOS prompt (Start->Run, type in command). If you can ping the router and the gateway, you're probably getting a valid IP from them. Try the following three commands.</p><p></p><p>ipconfig /flushdns</p><p>ipconfig /release</p><p>ipconfig /renew</p><p></p><p>That'll force it to start over from scratch in communicating with the router. After that, try</p><p></p><p>tracert <a href="http://www.google.com" target="_blank">www.google.com</a></p><p></p><p>Hopefully, it'll start making hops and find google. Odds are good that it'll say "Unable to resolve host", though.</p><p></p><p>Do you know anybody else with a laptop that can use your wireless network?</p></blockquote><p></p>
[QUOTE="SteelDraco, post: 3869013, member: 359"] A few questions. This does sound fairly odd - particularly that you were able to get online at Panera, but not anywhere else. Up until that point, I was betting on wireless card driver wonkiness, but if it works somewhere, that's probably not the problem. Is the desktop computer using a wireless connection, or an Ethernet port? I don't suspect the router or cable modem at this point, because the problem is consistent across other locations. Does the computer have an Ethernet port? If so, try and plug that in with a wire, and see if it works. That would isolate the problem to the wireless card and its settings, rather than the general Windows networking stuff. Go into Device Manager, and uninstall and reinstall the drivers for your wireless card. I'd calll this improbable, but more than once I've seen a couple of bad sectors on a hard drive screw up a driver and break stuff. I'm guessing tech support has already had you do this, but I'll suggest it just in case. Pull up a DOS prompt (Start->Run, type in command). If you can ping the router and the gateway, you're probably getting a valid IP from them. Try the following three commands. ipconfig /flushdns ipconfig /release ipconfig /renew That'll force it to start over from scratch in communicating with the router. After that, try tracert [url]www.google.com[/url] Hopefully, it'll start making hops and find google. Odds are good that it'll say "Unable to resolve host", though. Do you know anybody else with a laptop that can use your wireless network? [/QUOTE]
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