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Wizards: Musings on the new DDi disaster
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<blockquote data-quote="Riastlin" data-source="post: 5379222" data-attributes="member: 94022"><p>First off, as a lawyer, I can tell you that Joe is right, there is no legal liability for WotC here, not even close (at least with respect to the DDi subscriptions anyway). </p><p> </p><p>Secondly, I agree that it was unfortunate to say the least that the online version of the CB had so many problems on release day. I will assume (realizing the risks inherent therein) that the crashing and loading problems probably were unexpected and will give it a few days to see if those particular problems clear up. As much as I love D&D, I can live without accessing the new CB for a couple days.</p><p> </p><p>Although I do not think going to an online version of the CB is a big deal, I do think it was a poor decision on WotC's part to release the new CB without many of the features of the old CB, and certainly there are significant enough bugs (even outside the crashing issue) that it should not have been released without fixing many of those bugs.</p><p> </p><p>In the end, I don't think this is necessarily a disaster so much as a bad start to the online CB. What will determine whether or not its a disaster is how WotC responds to the problems. Will they fix the crash/loading issues quickly? Will bugs be fixed soon (i.e. will they implement each fix as they resolve it since its supposed to be easier to do with the online format, or will they wait until they can fix a lot of bugs?) How long will it take them to implement missing features -- particularly those features that were present in the original CB? Those, to me, are the major issues. There will always be bugs -- I've yet to use a single piece of software that didn't have bugs in it -- but how they respond to them will be the true test.</p><p> </p><p>Finally, as an aside, I thought I read somewhere (realizing of course that it can only be taken with a grain of salt at most) that the online CB was a "part" of the something cool, in other words, not that the online CB was in fact the "something cool", so hopefully there is still more to come. Only time will tell of course.</p><p> </p><p>All of this being said, kudos to Merric for a well-reasoned and non-inflammatory post and for everyone else pretty much following suit.</p></blockquote><p></p>
[QUOTE="Riastlin, post: 5379222, member: 94022"] First off, as a lawyer, I can tell you that Joe is right, there is no legal liability for WotC here, not even close (at least with respect to the DDi subscriptions anyway). Secondly, I agree that it was unfortunate to say the least that the online version of the CB had so many problems on release day. I will assume (realizing the risks inherent therein) that the crashing and loading problems probably were unexpected and will give it a few days to see if those particular problems clear up. As much as I love D&D, I can live without accessing the new CB for a couple days. Although I do not think going to an online version of the CB is a big deal, I do think it was a poor decision on WotC's part to release the new CB without many of the features of the old CB, and certainly there are significant enough bugs (even outside the crashing issue) that it should not have been released without fixing many of those bugs. In the end, I don't think this is necessarily a disaster so much as a bad start to the online CB. What will determine whether or not its a disaster is how WotC responds to the problems. Will they fix the crash/loading issues quickly? Will bugs be fixed soon (i.e. will they implement each fix as they resolve it since its supposed to be easier to do with the online format, or will they wait until they can fix a lot of bugs?) How long will it take them to implement missing features -- particularly those features that were present in the original CB? Those, to me, are the major issues. There will always be bugs -- I've yet to use a single piece of software that didn't have bugs in it -- but how they respond to them will be the true test. Finally, as an aside, I thought I read somewhere (realizing of course that it can only be taken with a grain of salt at most) that the online CB was a "part" of the something cool, in other words, not that the online CB was in fact the "something cool", so hopefully there is still more to come. Only time will tell of course. All of this being said, kudos to Merric for a well-reasoned and non-inflammatory post and for everyone else pretty much following suit. [/QUOTE]
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