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Message: <blockquote data-quote="halfling rogue" data-source="post: 6585840" data-attributes="member: 6779182"><p>So sent along the packing slip and the armless elf a while back and the other day received a new elf with both arms firmly attached. My son was satisfied which, honestly, is really what I was wanting in the first place, but while their system was effective, I was kind of bugged by it really. They made me sign in to a system I could care less about just to print off a packing slip and paid for postage (paid more for the envelope/shipping than I would have just to buy the elf individually...). It just seemed to be way too much of a hassle. Also, on the packing slip they were pretty clear that there was no guarantee that they could replace the same miniature, which wasn't reassuring. Overall, no huge deal, but unless you're trying to make your kid happy, I'd say don't bother jacking with all the hoops. It felt a bit like I was paying for fixing their own mistake.</p></blockquote><p></p>