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WotC / Digital River Not Accepting Renewals of Existing Subscriptions to DDI
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<blockquote data-quote="SergeTroy" data-source="post: 6788640" data-attributes="member: 6805183"><p>The screenshot showing the quoted, " The tools are not available to new subscribers at this time, but existing subscribers can continue to renew the service." is happily give, but the one showing the rejection of any attempted purchase has some personal billing information on it, and is more intended for review with WotC if that ever comes up, in conjunction with the other screenshots & the receipt. At the end of things, If you don't believe me, it's very easy to attempt to renew; even if you're on auto-renewal, you can call customer service and just ask them to STOP your auto-renewal or to clarify matters. If they say everything is fine, than there shouldn't be any issue with them cancelling your auto renewal and allowing you to do so manually just once, should there? BTW, tried sending you a PM that included the aforementioned screenshot (the one that doesn't have billing info) but I wasn't able to. And I don't use photo bucket or whatnot, so I'm not sure that the site allows me to? Apologies for the tech issues, part of it's being a forum new I think. Honeslty though, testing my notification to the community shouldn't be that hard.</p></blockquote><p></p>
[QUOTE="SergeTroy, post: 6788640, member: 6805183"] The screenshot showing the quoted, " The tools are not available to new subscribers at this time, but existing subscribers can continue to renew the service." is happily give, but the one showing the rejection of any attempted purchase has some personal billing information on it, and is more intended for review with WotC if that ever comes up, in conjunction with the other screenshots & the receipt. At the end of things, If you don't believe me, it's very easy to attempt to renew; even if you're on auto-renewal, you can call customer service and just ask them to STOP your auto-renewal or to clarify matters. If they say everything is fine, than there shouldn't be any issue with them cancelling your auto renewal and allowing you to do so manually just once, should there? BTW, tried sending you a PM that included the aforementioned screenshot (the one that doesn't have billing info) but I wasn't able to. And I don't use photo bucket or whatnot, so I'm not sure that the site allows me to? Apologies for the tech issues, part of it's being a forum new I think. Honeslty though, testing my notification to the community shouldn't be that hard. [/QUOTE]
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WotC / Digital River Not Accepting Renewals of Existing Subscriptions to DDI
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