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Message: <blockquote data-quote="Retreater" data-source="post: 8757563" data-attributes="member: 42040">It's that the book has been out 2 weeks. It's that you have to buy the book through their official online channel (instead of local gaming shops, brick and mortar, etc.) It's that their latest errata dates back to Dec 2021 (which is hardly in "the blink of an eye"). It's basic customer service to give the same level of service to your customers regardless of how they access your company. My butt would be toast if I just hung up on a phone caller instead of giving them help like a person who comes in person. All this while trying to reassure their existing fans that nothing major is changing with the new distribution model of 6E.Yeah, we have a right to be concerned.</blockquote>