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<blockquote data-quote="Henry@home" data-source="post: 110782" data-attributes="member: 159"><p>Morrus,</p><p></p><p>Sometimes, large businesses and corporations are such slaves to company policy it makes them look like <em>(Phallic appellation deleted)</em>s, even when they really aren't.</p><p></p><p>I dealt with a multinational Corporation two years ago, after returning from Gencon. This corporation <em>(which is a retailer over 100 years old and is famous for their catalogs, yet shall remain nameless)</em> was called after my Central Air broke, in 95 degree weather. They claimed that my warranty, on my unit that I JUST put on Credit with them) was not covered by warranty (A FREAKING SEVEN YEAR WARRANTY, MIND YOU). I fought for 2 1/2 months in 85 to 95 degree Fahrenheit weather to get them to repair a 200 dollar part. Eventually it took my wife threatening legal action before they fixed it. SO, this company (may God curse their black hearts to BELOW the ninth level of Hell) eventually made it right, but only after constant badgering and legal threats.</p><p></p><p>All because they were self-admittedly quite happy to take more money from me for repairs, yet warranty repair had me shuttling from sales rep to sales rep, because apparently NO ONE KNEW HOW TO HANDLE ME.</p><p></p><p>That was without a doubt the worst retail experience I have ever had from them. I promised myself I would never buy another thing from them as long as I lived. I have not set foot in any of their outlets since, and I tell this story to everyone I meet, just to let them know about the shoddy customer relations of this company. IF I EVER MAKE PURCHASE FROM THEM AGAIN, it will be shortly before I throw myself from the tallest building I can find.</p><p></p><p>Have a pleasant day. <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile :)" data-smilie="1"data-shortname=":)" /> You certainly aren't alone.</p></blockquote><p></p>
[QUOTE="Henry@home, post: 110782, member: 159"] Morrus, Sometimes, large businesses and corporations are such slaves to company policy it makes them look like [i](Phallic appellation deleted)[/i]s, even when they really aren't. I dealt with a multinational Corporation two years ago, after returning from Gencon. This corporation [i](which is a retailer over 100 years old and is famous for their catalogs, yet shall remain nameless)[/i] was called after my Central Air broke, in 95 degree weather. They claimed that my warranty, on my unit that I JUST put on Credit with them) was not covered by warranty (A FREAKING SEVEN YEAR WARRANTY, MIND YOU). I fought for 2 1/2 months in 85 to 95 degree Fahrenheit weather to get them to repair a 200 dollar part. Eventually it took my wife threatening legal action before they fixed it. SO, this company (may God curse their black hearts to BELOW the ninth level of Hell) eventually made it right, but only after constant badgering and legal threats. All because they were self-admittedly quite happy to take more money from me for repairs, yet warranty repair had me shuttling from sales rep to sales rep, because apparently NO ONE KNEW HOW TO HANDLE ME. That was without a doubt the worst retail experience I have ever had from them. I promised myself I would never buy another thing from them as long as I lived. I have not set foot in any of their outlets since, and I tell this story to everyone I meet, just to let them know about the shoddy customer relations of this company. IF I EVER MAKE PURCHASE FROM THEM AGAIN, it will be shortly before I throw myself from the tallest building I can find. Have a pleasant day. :) You certainly aren't alone. [/QUOTE]
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