These companies have to stop pissing off the fanbases its that simple. Wonder if Episode IX can be tanked. The companies involved won't change until they start losing money and/or making good product.
Which is a pretty big oversimplification.
After all, what pisses off the fanbase? Well, women and minorities seems to piss off a pretty vocal group. But excluding women and PoC hasn't exactly made gaming a great place.
Meanwhile, just producing fan-service and the same games again and again will piss off the fans who will quickly complaint that they already bought that game.
However, making very different games will also piss off the fanbase, who will complain that they're not getting games like ones they already bought.
In general, gamers want games that are new but not too new, familiar and yet try new things, that look beautiful but don't require them buying new computer hardware, that are large and worth the cost of a new game but not so long that they can't quickly finish it and move onto their next game, and that polished and free of bugs but that don't require updates or patches.
Really, video game fans (like comic and RPG fans) tend to be a bunch of entitled whiners who complain every time a company doesn't read their mind.
There was a time (2002-2010) where Bioware basically did not make a bad game and they can't do that now. Same thing with 4E they made something fans didn't want.
You're picking a very, very specific time. Which seems deliberate to exclude the game released right before that was merely okay, like
Neverwinter Nights. And it tends to forget the side games, like
Sonic Chronicles: The Dark Brotherhood and even
Jade Empire.
Or something like the first
Mass Effect, which a lot of people liked but had a HELL of a lot of problems. Really, if it were released now, people would complain just as much about ME1 as they are about
Anthem if not more.
I can almost picture it now:
"It's a shooter, not an RPG! BioWare should stick to what they know story based RPGs."
"It's barely even a shooter, as the aiming includes some BS RPG aspects borking your accuracy."
"The cover-shooter gameplay makes it an unoriginal ripoff of
Gears of War."
"The characters are boring and mostly walking encyclopedia/ codex entries."
"Companion characters are useless and spend most of their time dying."
"The planet missions are garbage and the driving controls are horrible!"
"The side quests are repetitive and add nothing to the story, with the rachni one clearly being cheap way to reuse an enemy model."
"Too many of the side quests reused the exact same map."
"The morality system is binary and simplistic"
"The lock picking minigame is stupid and unrelated to picking locks. It feels tacked on."
"Where the eff was the tutorial? You're pretty much dumped into the game without explanation."
"The inventory system is horrible and a chore."
"The elevators are slow. Clearly hidden loading screens. Why are load times such an issue, BioWare?"