Wait a sec...
If the Sept update was delayed to October (well, delayed to late Sept, then early Oct), and we are getting the Sept content and the Oct content in the update, we aren't losing anything except some time, right?
That's assuming the delay doesn't push back the October update... Right?
I just don't get the refund entitlement. Really, I am sorry if I am being dense, but it looks like they spoiled us with great tools, timely updates and people now feel that their $6/month should give them buckets of gold too.
Those are all your opinions. Some people don't see the tools as that great. Some people think the CB suffers badly from lack of customization (every DM out there customizes in one way or another) and lack of third-party support. Still the CB is probably the best tool out. There's only two tools out... The Monster Builder has been in "beta" for a year now with lack of things like templates and tons of bugs (especially since the MM3 update). Most of the monsters aren't even legal (by WotC standards) because they didn't update all the old monsters to MM3 standards, so we're left manually updating them all - but unfortunately, there's bugs now messing up custom monsters... Double whammy.
The Compendium is nice. It's probably the thing I use most. I wouldn't call it a tool. It's a searchable database. It's nice, but it also is missing plenty of data (diseases would be nice...).
Many people have been complaining of late about the quality and content in the magazines, including declining amount and size of articles and the poor balancing in some of the crunch.
There hasn't been any word on new tools. Some people don't like this fact.
All-in-all, me personally, I'm satisfied with my subscription. But, I don't think it's "unreasonable" for people to be dissatisfied with the lack of an update. The monthly updates and bug fixes should be WotC's main priority. If they can't accomplish this, what kind of indication is that of fixes and expanding to current tools and us seeing an actual new tool to accompany the MB alongside those empty slots in the Adventure Tool"s".
Know what I mean?
And, remember, it's only $6 for annual subscribers who get cheesed when a month comes that they don't see anything they like or there's no update, etc... For the others, it's $10 a month. I don't know about you, but my entertainment fund isn't the most expansive in this economy. So, let's try to see things from outside our point of view for a second here.