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The Value of my DDI Subscription

At this point I have absolutely zero faith in any statement that comes from Wizards and that will color all of my dealings with them in future.

Yeah, this is the first time that I feel actively misled by the statements coming out of WotC. That's very disappointing, considering how hard they had to work to gain any credibility at all after the initial total fail of DDI to provide what was promised at launch. Back then, the stuff they didn't give us was because of wishful thinking on WotC's part; this time they were intentionally deceptive.

I guess if we actually get an update to the Monster Builder at least some of my concern will be allayed, but I think it's a dubious prospect. In fact, I'd love to hear some official word on this from someone from WotC.
 

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my two big beefs with the new CB is how slow scrolling is in the online character sheet and when I print to PDF the text is illegible. I cant use it.

I have noticed the dungeon & dragon content isnt as solid as it use to be.

Is this all WotC fault? or are they just not getting quality articles?
 

Well, to put my money where my mouth is, I submitted a proposal for a Dungeon feature about a week ago. I don't know if they'll bite, and I don't want to talk about it in case they do- but I think it's a really cool submission, and they could use some of those about now, so I've got my fingers crossed.
 

As for the Compendium, I'm still using that- a little- but it's incomplete now, so if I want to have access to all the resources... I need my books as well. So it might as well be instead.
That is an excellent observation and something that I somehow had in the back of my mind, but didn't know how to articulate.

An incomplete Compendium (or character builder, or monster builder) is indeed a severe reduction in usefulness. Even if it's "just one book", it means that I will have to use that book if I want it's content. And the moment I start to use the books (and I own must of them) and have to do stuff "by hand", be it on a sheet of paper or in an excel sheet or word document, I lose a considerable amount of utility.
 

As far as downloading vrs accessing a library I guess it's a personal taste thing in what you feel comfortable paying for. I pay for library access in other ways, Zune, Netflix... For me- the ability to access a huge library is worth it, for others it's not.

If you think the change in the way the CB works reduces the value, I'm curious, since the library is essentially updated each month with more and more stuff- could you ever see it being more valuable again?

To me it does slightly reduce the value (since you are effectively renting rather than paying a mortgage, you have nothing to show for it at the end), but as an issue it is hardly worth mentioning, since if I considered the D&DI worth it I'd be subscribing every month anyway.
I see lots in this thread that echoes my feelings, but this specific point I see deprecated a fair amount and it matters to me a lot, so I just want to try to explain why.

Bagpuss says "if I considered the D&DI worth it I'd be subscribing every month anyway"; I agree, and I did subscribe for two years straight. But it's not purely about whether or not I subscribe with the new model - WotC has to "subscribe", too. That is the issue for me - and it's perhaps most easily seen as one of control.

With the new scheme, Wizards has just about all of the control. In part they have valid reason to want it - "it is their IP" they would say. But - (a) all of that IP is published in any case, in books, so it's not "hidden" IP in the sense that the workings of some clever software might be, and (b) it relates to a "moving" product brand that should need to stand on its own merits with the customer, rather than be force-fed by denying support tools to it if the customer feels they (Wizards) have lost the plot as the brand develops.

Consider: if WotC change the direction of the brand in some way you don't like (Essentials is proof that this can happen, even though I like much of what they have done with it), or "upgrade" the brand in a major way (to 5E, for example), or decide to stop offering support tools for the brand - or even just decide that the price needs to double - then, with the CBC, you have an "opt-out" available. With the new CB, you dont - although, of course, you "can always do it with pencil and paper, like we did back in the day". Yeah - I can also give up spectacles and thus no longer be able to drive or work like they did "back in the day" - forgive me if it doesn't appeal.

In accounting practice, a product that will continue to give utility into the future is naturally considered more valuable than one that doesn't. This is not just because you won't need to pay for it again in the future - it's because of the increased security it offers. If, for whatever reason, the product becomes unavailable next year, a lasting product will make you immune to that risk. I value the time I spend playing RPGs; my friends and I invest a lot of valuable time in rpg campaigns. To have one disrupted part-way through would be a bad experience. The offline CB insures us against that. The web-CB doesn't.

On top of all that there is one more, admittedly rather ephemeral, consideration, which is what this says about the confidence of WotC. Large organisations - be they corporations, governments or whatever - are usually most trustworthy when they permit their customers, citizens or what-have-you the maximum of freedom they can allow. With the new CB (and MB, assuming it's web-based), Wizards will impose their vision of "how D&D should be" on the tools as well as the rules, so that any who want to continue to use the brand with convenience will have to "toe the line". This seems to me to bespeak a lack of confidence - the simple need to control not only what the "official" version is but whether or not any other version can be supported seems to suggest a lack of trust that their vision will be seen as "the best". A company that gives me, the customer, the control - the ability to take what I want and leave what I don't, instead of trying to tie the whole thing up as a "package deal" - gives me far more confidence that they believe in what they are producing. If they are happy to give me the tools, to give me control, and trust that what they offer is good enough that I will want it all - I am far more happy to give them my unreserved (and unforced!) support than if they try to claim that "if you're not with us, you're against us". So my message to WotC is trust your paying customers, and trust your product; you don't need to tie it all up to get us to swallow it, and if you did it wouldn't help, anyway.

As for the pirates - don't let them dictate how you do business. Prosecute them where you can, and use the advantages you have as the originator of the core rules to offer a better product than they ever will. Other than that, they really are not worth your time.
 

@ Scribble: I don't know about Intuit's Quicken but all my Autodesk products allow me to download the older version of their software with all updates and patches up to the point of the new version's release.

And there's no additional charge for doing so (i.e. I don't need to re-purchase) as long as I have the product key/download code (stored in my email and their servers). Heck the older student versions are still licensed to universities and are available through student organizations independent of Autodesk.

Even a small business like RPGNow has this functionality in the event of data loss.

It's one of the benefits of the electronic medium over physical books and a customer has every reason to expect that service from a business. At the very least any business dealing in downloadable products should maintain a free archive accesible to customers still using the older software.

I understand that at a certain point a business might need to say an old old version really has no functionality for modern users, but the DDi CB hasn't come anywhere close to that point.

WotC, at least in regards to a single product (the CB), falls significantly below best business practice. Whether a game company should be held to similar standards as a professional company is another conversation.
 
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In accounting practice, a product that will continue to give utility into the future is naturally considered more valuable than one that doesn't. This is not just because you won't need to pay for it again in the future - it's because of the increased security it offers. If, for whatever reason, the product becomes unavailable next year, a lasting product will make you immune to that risk. I value the time I spend playing RPGs; my friends and I invest a lot of valuable time in rpg campaigns. To have one disrupted part-way through would be a bad experience. The offline CB insures us against that. The web-CB doesn't.

This I consider to be a particularly important point. I considered the value of CBC against the cost of purchasing books, and CBC came out of top. Local costs for the books typically run near $50.00 each. Amazon has them for $25.00 each, give or take. I now find myself wishing that I had bought the 6 books, that my 2 full-year subscriptions would have gotten me, rather than investing in a subscription that now has limited worth to me.
 

In fact, I'd love to hear some official word on this from someone from WotC.

When they reply on this
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Well, to put my money where my mouth is, I submitted a proposal for a Dungeon feature about a week ago. I don't know if they'll bite, and I don't want to talk about it in case they do- but I think it's a really cool submission, and they could use some of those about now, so I've got my fingers crossed.

*Crosses Fingers* please let it be a useful adventure of higher heroic or Paragon tier that isn't a delve... *Please*
 



Into the Woods

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