So that is something I have been doing wrong. We took the basic outcomes to imply a soft move on 8-9 (complications or trouble.)
Your friend has it wrong though. 8-9 doesn't change the quality of the answer, but only the number of questions. From 3 to 1. The answer to that one question isn't worsened. I'd have expected your conference on one move in our play to have at least turned up an accurate ruling.
Oh, hey, my bad for admitting I had it wrong but not being 100% correct, especially to someone that was equally wrong at the time. Weird, though, that the response is to try to take the high ground on absolute correctness. You can have it, I was still less precise than possible in my voluntary admission of error. This is absolutely a good look to jump with both feet on!
As DM in our circumstances for my players I am confident I made the right call in the moment. I bet if I rake over your games second-guessing you I will find many calls that I can criticise. I have a less aggressive, more hesitant player, my soft moves are very soft. The +1 forward is going to feel good for her.
I'm not criticizing your call for there being a better call. I'm saying that the entire play doesn't align to how DW is intended to be played. It's like if, in 5e, someone tells you that they made one character roll a climb check to go up some normal stairs, and when they failed, you had their character trip and die, and that this is how 5e tells you it's supposed to work. Meanwhile, in a combat for 1st level characters against Orcus, you told the player to flip a coin, and they got heads, so that means Orcus got his head chopped off, just like the rules say!
You're describing perfectly fine play -- I've said the many times -- just not DW play as it's intended. You can 100% do this -- the call is just fine for your table and you had fun. But the entire scene is not how DW is intended to play.
[EDIT Please consider what you are doing here, as it feels very much like nitpicking to undermine my input to an ongoing debate.]
I'm not nitpicking, and, yes, I am absolutely trying to undermine your input into the ongoing debate! I disagree with your position, and I disagree with many of the assumptions and premises that undergird it. I am arguing against these with the intent to undermine them. This is normal for argument and discussion!
I mentioned that you're looking at play from a very narrow perspective, where the GM is the only source of story. You've countered, and part of that counter is calling on experience with DW as a story-game to show you have experience. I'm pointing out that the game you're playing isn't how DW plays, exactly for the intent to show that your claims using that as support are not well supported. This is, 100%, my intent here!
What isn't my intent is to suggest that you have to change how you play or suggest that it is wrong to play that way. It's not. Have fun! I will pushback when that kind of play is presented as intended by DW, because it isn't. Perfectly fine otherwise.
I will not be responding to any more nitpicking over one move in our ongoing DW game. The motives for that in this thread are suspect, and I complement my understanding with the designers' streamed sessions. I take them to have more authority than anyone here.
And I will also take high offense to the unfounded accusation that I have suspect motives. Or that whatever you've gleaned from streamed sessions (and I addressed this issue upthread to no remarks) marks your approach as intended. If you'd like to revisit why streamed story-now games are unlikely to be revelatory of play, I can do that. You can even ask some people that have been invited to watch some of the games I'm in -- when this happens, we take moments to stop and explain what's happening in play because it's otherwise not very obvious. If you're expecting prep, you'll imagine prep happens and that the GM is guiding the game along their prep. But that's not what's happening at all.