I get tired of this argument.
It's a game. Developed by a company with the goal of selling product. It may be the McDonalds of the TTRPG world or the Honda/Toyota instead of some obscure Indian/Mexican/Asian fusion restaurant that sells sushi tacos with chutney you personally love. It's not a Ferrari that really only makes sense on a race track.
Obviously it works well for
millions of people, with more people playing every year for a decade. It
is a quality product, if it weren't it wouldn't sell. It may just not work for you.