Belen
Legend
That is just another selection bias. You assume they did market research before they made this decision. They could have easily just decided to placate the loudest online voices under the assumption that the majority just do not care or just do what they want anyway.And yet, WotC, Paizo, Kobold Press, Darrington Press, and MCDM all have moved away from or started their new systems using another word besides race. So it would seem that they at least have some idea of what their customer base prefers, even if ENWorld is its own particular community.
The designers may also have their own biases or be part of networks that hold those views.
WOTC is the only company with the real resources to do market research on scale.
I am not saying they are wrong but neither can we say that they represent the majority view.
The majority could just ignore them and use the material they need.
I am not saying that they do not represent the majority or plurality. I am saying that I do not assume that they do.