I really think you overestimate how the general populace like cartoony designs. Nerds are fine with them, but many people find it ridiculous still especially older ones, the ones which are most in contact with the health sector. And people doing nursury already have problems with people not taking them seriously.
Also for older people who dont hear to well, its a lot better to have as human as possible libs to be able to (partially) read from them instead of some cartoonish thing.
In addition some people could be creeped out by some non natural looking thing and you dont want that in health care, and the more away it is from normal humans the more (older especially) people will find it creepy. This is not about the average, which might find it cute, its about the extreme.
Robots run on power, power produces heat. If you do it clever (in the future),this might not even need much, if any, extra power. So, except the maybe harder engineering, there is no real downside for doing this, and some potential upsides.
And this is even before coming up with "security uses". Like if you have a robot as a "fake" for people (double for a president, or just pretending that people are at home, some things are well protected), then the doubles having actual human heat signatures is also useful.
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