so we are back to ‘99% do not care’, still as bad an argument as the first time around…
I mean, it is and it isn't.
Business should the customers what they generally want, in a mode that makes financial sense. From that angle, it is a fine argument. If they don't lose a lot of customers over it, it is a fine business approach. Except in terms of accessibility, they don't owe customers particular formats.
My own objection to the argument wasn't from a business angle, but from a cultural history/scholarship angle. But even then, they don't owe customers particular formats - they just ought to eventually make the material available for archival and scholarly use.







